Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sinking Spring, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2625 Shillington Road, Sinking Spring, PA
19608, United States
Hours
Reviews
4.1
1,819 reviews
5 stars
975
4 stars
465
3 stars
163
2 stars
66
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude or unresponsive.
Staff Availability
Customers frequently report difficulty in finding staff to assist them, leading to frustration during their shopping experience.
Delivery Issues
Many customers express dissatisfaction with the delivery service, citing delays and poor communication regarding their orders.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some customers mention issues with the availability of certain items.
Product Availability
While many customers appreciate the variety of products, there are complaints about stock discrepancies and items not being available as advertised.
- TFTammy FrizzellNov 14, 20255.0Very friendly environment. And are very quick to help you .
- GIGreg IrvinNov 13, 20255.0Nov. 12 2025- I walked in, and was almost immediately greeted by a man who asked me if there was anything he could help me find, which there was. He spent an extended period of time with me and could not have been more helpful, pleasant, and professional. I left my lumber cart at the contractors' desk while I went and got paint. On my way back, a passing employee asked me how I was doing and if there was anything he could help me find. I needed help loading plywood into my trailer, and a young man at the contractors' desk was quick to offer his assistance. It was an incredible experience, start to finish!!! *I will say, this is NOT the Lowe's experience I have come to expect based on years of going there. Whatever the current management is doing, it's noticeable and wonderful!!!
- CCCliftonNov 3, 20251.0Nov 3rd 2025. If you shop here, you're on your own Horrible service. Was in store for 45 minutes, not 1 employee asked if I needed help. They normally just walk away. A cashier assistant had to look up numbers for some nuts and bolts. Didn't say one word to me. I guess she hates being bothered, to do her job. No management / supervision??? A miserable location to shop.
- MWMimi WoodOct 23, 20253.0Not enough personnel who actually knows the stock n can take u to the right place and show u how it works.
- MLMarta LammOct 11, 20251.0Talk about LAZY LOUSY customer service. First and foremost, I work all day and you're not giving me a discount to do somebody's job?So i'm not using one of your awful self checkouts. So we stood in line down at the lumber end, where somebody else walked away, because the cashier was so awfulShe couldn't think outside of her own little box. When we finally got up to her, she didn't speak, she didn't tell us the total. She didn't ask how we wanted to pay.She couldn't even put things in a bag and pick it up and hand it to us.We had to ask her to put things in the bag. Meanwhile, you have aisles where you have employees standing around.Doing nothing
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sinking Spring, PA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Sinking Spring?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there services for appliance installation and home improvements at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, flooring, doors, generators, lighting, roofing, and more.
What nearby stores can I visit when shopping at Lowe's in Sinking Spring?
Nearby, you'll find Minute Key Locksmith, Advance Auto Parts for automotive needs, Verizon for mobile phone services, and GIANT Food Stores for groceries, among others.
Is there a convenient gas station nearby Lowe's in Sinking Spring?
Yes, Giant Gasoline and Shell Recharge EV charging station are located nearby for your refueling needs.
Where can I find banking or postal services near Lowe's Home Improvement?
Citizens Supermarket Branch (bank/credit union), Western Union (money transfer), Coinme ATM services, and UPS Access Point for courier and shipping are nearby.
Does Lowe's offer support for customers who prefer to shop online or via mobile apps?
Yes, customers can shop online at lowes.com and can also use Lowe's mobile apps available on iOS and Android for convenient shopping and accessing savings.