Extra Space Storage

Reviews

• JA

  Jackie Arnold

  2 days ago
  5.0
  Linda was very polite and informative.
• AR

  Ashley Reploeg

  Feb 12, 2026
  5.0
  Linda was super helpful and accommodating. She solved my problem almost instantly! The storage unit is great and user-friendly. Highly recommend!
• SD

  Susan DeVita

  Feb 12, 2026
  5.0
  Linda was so, so helpful providing assistance with my storage space! The place itself is immaculately clean, and has secure access to- which just makes for a comfortable visit. Highly recommended!
• RR

  RR

  Feb 9, 2026
  5.0
  Great experience working with Linda. Caring, goes out of her way to insure cleaniness and fantastic customer support. Also, Patrick is great. Great people to work with.
• MG

  Matt Goss

  Jan 24, 2026
  1.0
  URGENT WARNING: Negligence, Biohazards, and False Advertising I am writing this to document a pattern of gross negligence and deceptive business practices at this facility. Prospective renters should be aware that the "amenities" advertised on their website are a complete fabrication. 1. Environmental Negligence & Property Loss Despite marketing this facility as a temperature-controlled environment, it is anything but. • Winter: There is no functional heating; temperatures inside are freezing, providing zero protection for sensitive items. • Summer: The "climate control" consists of blasting AC without moisture regulation, leading to severe condensation and widespread mold growth on the ceilings and walls. We have been forced to discard thousands of dollars in baby furniture and clothing due to mold contamination. We are not alone; we are personally aware of two other families who lost nearly their entire households to the same preventable environmental damage here. 2. Severe Pest Infestation (Biohazard) The facility has a catastrophic rodent problem. Our belongings were returned to us saturated in mouse urine and covered in droppings. The stench was so overpowering it rendered a vehicle nearly undriveable. This isn't just a property issue; it is a health hazard, particularly for pregnant women and children. When confronted, management’s sole response was, "We have traps out"—a completely inadequate solution for an infestation of this scale. 3. Professional Misconduct & Lack of Oversight The management at this location is consistently unavailable during posted business hours. When present, the staff is dismissive, unprofessional, and entirely uninformed regarding facility operations. • Accountability: The owner is reportedly out of the country and maintains zero oversight of the premises. • Resolution: When reported, the staff accepts no responsibility, offering only a "file a claim" brush-off despite their failure to provide the basic services advertised in the rental contract. Do not trust your property or your health to this facility. They are actively misrepresenting their services while allowing customers' belongings to be destroyed by mold and vermin.

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