Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Quakertown, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as rude or unhelpful.
Product Issues
Numerous customers reported issues with product quality, particularly with appliances and windows, leading to dissatisfaction.
Store Environment
The store is generally described as clean and well-organized, with friendly staff, although some customers noted problems with parking and long wait times.
Delivery Problems
Many customers experienced significant issues with delivery and installation services, including delays and damaged products.
Helpful Staff
Several reviews highlighted specific employees who provided exceptional service, indicating that there are knowledgeable and dedicated staff members.
AU
All Jacked Up
6 days ago
5.0
OK, After replacing a septic effluent pump that had the wrong size discharge plumbing size,I began my journey to size the new pump with the proper 2 in pvc and fittings. The original flotec pump failed after 11 years, but after researching, I found that the reducer discharge from 2in to 1&1/2 on that 1/2 hp pump shortens the life of the pump.,also there was speculation if that tiny weep hole was drilled in the pipe below the check valve to prevent airlock.Because of the new 2in adaption ,the particular pump that I have has 3 legs which sits on a raised plate in the tank and is now higher than the inlet pipe to the drain field.I found that Lowe's in quakertown, pa to be the most efficient supplier of all plumbing inventory in the area.I needed a 30 degree street elbow combined with a 22.5 fitting,they had this.to make a long story short ,this has been the most direct possible flow with no restriction and Lowe's of quakertown had made that possible with their many choices of fittings.
EK
Evan Kreisher
Oct 31, 2025
1.0
Don't buy anything electronic under 60 dollars. You'll have at best a 50/50chance of it working.
RH
Rey Hernandez
Oct 30, 2025
4.0
Poor customer service
AA
Alphonso Peter Andre
Oct 5, 2025
5.0
Great service and helpful information
MO
Mary Ellen OBrien
Sep 13, 2025
1.0
I had posted about this several months ago. I recently got new windows installed. And let me set this up, I live in a first floor condominium and I had all my windows, patio door & storm door replaced.
When I got them replaced per the HOA requirements I had to get exactly what was in place for the windows.
My window slide side-by-side, not up and down . Those three windows consisted of a stationary. (Frozen) panel on the left and the right panel slides back-and-forth and has a screen.
I recently discovered quite accidentally that both windows slide back-and-forth.
This is such an egregious security risk for anybody who’s on the first floor because if you open your window, there’s no way to prevent somebody from entering your home unauthorized. I’m pretty freaked out at this point, terrified to leave the windows open because somebody may gain entry to my home.
Of course I did put a call into Lowe’s and they then said that the installer would have to come out and see what was going on, the Installer rep came out and questioned me as to whether I selected this type of Window. I explained to him that that was never discussed and silly old me. I assumed what was getting removed was getting replaced exactly the way it was prior..
Of course he told me Lowe’s will be contacting you to discuss the solution. OK it’s been three days. Never heard anything so I did call Lowe’s yesterday and was told oh yeah somebody will be getting back to you.
Never again! I need a lot of work in this place because I bought it as is, but I will never go to Lowe’s again ever !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Quakertown, PA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Quakertown?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Which brands are available at Lowe's in Quakertown?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many more trusted names in home improvement.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers various installation services including appliances, cabinetry, flooring, doors, windows, HVAC, plumbing fixtures, lighting, and more.
What payment options are accepted at Lowe's Home Improvement in Quakertown?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account, where you will also receive email updates.
What nearby places can help me with key and locksmith services while visiting Lowe's in Quakertown?
Nearby key and locksmith services include minuteKEY and Minute Key locations, which can assist you with key duplication or lock services conveniently close to Lowe's.
Are there nearby banks or financial services near Lowe's for convenience?
Yes, nearby financial services include QNB Bank, Penn Community Bank, First Savings Bank, Western Union, and Coinme ATM and currency exchange services, convenient for your banking and money transfer needs.
What local food options are available near Lowe's if I want to grab a meal during my visit?
You can find nearby eateries such as Taco Bell for fast food and Wawa which offers convenience store items and coffee, making it easy to grab a quick meal or snack near Lowe's.