Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pottsville, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,362 reviews
5 stars
736
4 stars
339
3 stars
139
2 stars
35
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about stock issues and the difficulty in finding specific items.
Delivery Issues
Several reviews highlight problems with delivery services, including damaged items and poor communication regarding delivery status.
Pricing
Customers have noted that prices can be high compared to competitors like Home Depot, although some mention good deals on certain items.
Store Experience
The store environment is generally described as clean and well-stocked, but there are concerns about the efficiency of self-checkout and the availability of staff.
- NGNathan G3 days ago5.0Best customer service I have ever had at a Lowe's.
- ESEstella samuels5 days ago4.0Bought a new washer again. Old washer was only 5yrs old kept breaking down. Was also from Lowe's. Hope this brand does better got a Maytag. Old washer was Samsung. Not a good brand for washers.
- ECEugene CooperOct 22, 20255.0Easily one of the best Lowe's I've been to.
- ACandri cabreraOct 22, 20255.0Buenos precios
- MHMike HOct 3, 20251.0Today, a Lowe's associated greeted me and asked if I had a Lowe's credit card. Did not ask if I needed assistance, just tried to push the credit card. Also noteworthy, 24 spaces along the storefront are dedicated to other uses and were mostly empty but I still had to walk a long distance. Do they really need 8 prime parking spaces dedicated to curbside pickup? Why not actually designate an area at the curbside? This is why I am shopping for the items I went in for online. I did not purchase anything during this visit.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and materials can I find at Lowe's Home Improvement in Pottsville, PA?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and outdoor & gardening equipment.
What are the store hours for Lowe's Home Improvement in Pottsville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates regarding any status changes.
What payment methods are accepted at Lowe's Home Improvement in Pottsville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a wide variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, roofing, fencing, and more.
Are there any nearby places that can help with key or locksmith services?
Yes, Minute Key and minuteKEY are nearby locksmith service providers that customers can visit for key duplication or locksmith needs while shopping at Lowe's.
Where can I find propane exchange services near Lowe's Home Improvement in Pottsville?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services to complement your needs when shopping at Lowe's.
Are there dining options close to Lowe's Home Improvement for a meal before or after shopping?
Yes, nearby dining options include Fairlane Diner, Friendly’s, and The Greenery At Boscov’s, offering various meal choices for customers visiting Lowe's.
How can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your order history on Lowes.com. For in-store returns, provide proof of purchase at the customer service desk.