As the trusted home improvement store near you, Lowe’s in Pottsville, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unresponsive management.
Product Availability
Customers noted a good selection of products, but some experienced issues with stock levels and finding specific items.
Delivery Issues
Several reviews highlighted problems with delivery services, including damaged items and lack of communication regarding delivery status.
Store Environment
The store is generally described as clean and well-organized, but some customers found it difficult to navigate and locate assistance.
Pricing
Customers mentioned competitive pricing compared to competitors, but some expressed concerns about rising prices.
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Eric Brown
6 days ago
5.0
Great serice
MS
Michael Smith
Jan 2, 2026
3.0
I was in the store for about 35 mins. Couldn't find anyone to help. The self checkout was the only one open. There was a extremely nice young man that did help at the checkout. Overall I thought I was at Home Depot
ES
Ed Schmid
Dec 26, 2025
5.0
Find all your DIY needs
MP
Michael V. Perrotta
Dec 21, 2025
1.0
Organization makes no sense. Terrible time finding anything.
SS
Stephen Stroble
Dec 14, 2025
5.0
I find that Lowe’s has different brands of the same items as Home Depot… but, oftentimes those Brands offer a twist or added feature that is very much needed for one project or another.
So while my primary home improvement store is Home Depot, I find that I am now a regular and satisfied Lowe’s customer too…
…and Lowe’s has parking for Active and Retired Military, which I find very convenient.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and materials can I find at Lowe's Home Improvement in Pottsville, PA?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and outdoor & gardening equipment.
What are the store hours for Lowe's Home Improvement in Pottsville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates regarding any status changes.
What payment methods are accepted at Lowe's Home Improvement in Pottsville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a wide variety of installation services including appliances, flooring, blinds, cabinets, countertops, doors, roofing, fencing, and more.
Are there any nearby places that can help with key or locksmith services?
Yes, Minute Key and minuteKEY are nearby locksmith service providers that customers can visit for key duplication or locksmith needs while shopping at Lowe's.
Where can I find propane exchange services near Lowe's Home Improvement in Pottsville?
Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services to complement your needs when shopping at Lowe's.
Are there dining options close to Lowe's Home Improvement for a meal before or after shopping?
Yes, nearby dining options include Fairlane Diner, Friendly’s, and The Greenery At Boscov’s, offering various meal choices for customers visiting Lowe's.
How can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your order history on Lowes.com. For in-store returns, provide proof of purchase at the customer service desk.