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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Pottstown, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,436 reviews
5 stars
693
4 stars
346
3 stars
142
2 stars
72
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful or unavailable when assistance was needed.
Product Quality
Several reviews highlighted issues with product quality, including damaged appliances and dissatisfaction with installation services.
Store Cleanliness
Customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being uninformed or dismissive.
Delivery Issues
Numerous complaints were made regarding delivery delays and mishandling of orders, leading to customer frustration.
- EBElizabeth B4 days ago5.0Josh in hardware (screws, bolts, nuts, etc.) has been super helpful helping me get my rooftop cargo carrier the way I want it with hardware. He graciously helped me 2 times on Christmas Eve, despite it being almost closing time. We used our cargo box on vacation and it worked okay. I decided it needed some changes and we went in today (1/8) and he helped us out again with some more bolts, and rivets. He is super helpful and I am so glad that he was there to help.
- RDRob DJan 3, 20261.0Their bs ai telephone system is garbage. Just have a person answer the phone!!!
- CWCarol WagnerDec 29, 20255.0Nice place
- TKTammy KaczorDec 11, 20251.0We had windows installed in July. They did not give us a choice on screens and ordered modern ones that fall down and leave the window open to the outdoors. One of the latches was broken during install and we have been waiting for a replacement for 6 months now. Every 2 weeks they call with updates. They even said the part was at the warehouse finally and when the installer went to pick it up it was not there. Hence, the process was started all over again. Imagine getting calls every 2 weeks for 6 months. It will likely be another 6 months to a year before it is properly fixed. I do not recommend going through Lowe’s for windows. We also used Lowe’s for a luxury vinyl stairway install, which I would also not recommend. Please keep in mind that they are not interested in how the completed job looks. They do the absolute bare minimum, don’t have all the required supplies to complete the job in one trip, and leave everything a complete mess. Needless to say, we will never be going with Lowe’s for any home improvement install in the future, even if it is the cheapest option.
- MMMilton MilanDec 4, 20255.0If your looking for tools to home decor for yourself or a gift, Lowe's is tje place. Seasonal equiptment and products always available.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Pottstown, PA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Pottstown?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sunday.
Does Lowe's Home Improvement in Pottstown offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What options are available for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return process in your Order History, while in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinetry, roofing, and more.
What nearby places can I visit before or after shopping at Lowe's in Pottstown, PA?
Nearby places include Blue Rhino Propane Exchange for propane needs, Darden Restaurants for dining, and Michaels Stores for arts and crafts supplies.
Are there any nearby pet-related services near Lowe's Home Improvement in Pottstown?
Yes, PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary services respectively, as well as PetSmart Grooming for pet grooming needs.
How can nearby automotive services complement my visit to Lowe's?
Automotive repair centers like Meineke Car Care Center and WASEC Affordable Auto Repair are close by if your vehicle needs service during your Lowe's visit.