Certified by Valley Pool & Spa - North Hills • Feb 22, 2026
Reviews
4.9
642 reviews
5 stars
599
4 stars
27
3 stars6
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and support.
Product Knowledge
Employees demonstrate a high level of expertise, offering valuable advice and assistance with pool and spa maintenance.
Mixed Experiences
While many customers praise the service and staff, there are notable complaints regarding service department issues and communication failures.
Value and Pricing
Customers appreciate fair pricing and the absence of pressure to purchase unnecessary products.
LD
Lisa Dean
Feb 3, 2026
5.0
Ed helped us with what we needed and was a pleasure to talk with ~
DB
Dave Badamo
Dec 20, 2025
5.0
Very helpful staff! Informative and knowledgeable
BD
beth delawder
Oct 29, 2025
5.0
I don’t live anywhere near this place but happened to be in the area. I’m so glad I stopped. Edward and company were super helpful in getting my hot tub up and running. They answered every question I had and then some. Because of the excellent service I will be making this store my permanent destination for all of my hot tub needs. 😊
CF
C Flanagan
Oct 13, 2025
5.0
Always a good experience here. They are very helpful. Great service from Edward B today. Appreciate your services. :-)
TD
Tyler Durden
Oct 13, 2025
1.0
I called valley pool and spa in north hills for help with a hottub that I bought there , I explained the problem to Kurt who seemed to not care at all . He then tried to extort 150 dollars from me after telling me the lead time would be 3 to 4 weeks for service with the problem i was having (hottub panel might hav burned out ) is what I was told … so I expressed frustration and again got no willingness to help but just answers with ugh uhhh uhhh I then told Kurt I was not paying this with no date and how ridiculous this was and he HUNG UP on me ! I WILL NEVER buy another hot tub , spa products , or ask for help with service ever again . This is the worst place ever for anything spa related and if your wise you will never come here to do your spa or pool needs and if you do you'll see all you will get is apathy and money scams !!!!! I’m also notifying the better business bureau and suggest you do the same if anyone else has dealt with a problem like this with valley pool and spa in north hills .
Brand Certified Facts from Valley Pool & Spa - North Hills
Valley Pool & Spa - North Hills partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including: