Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Pittsburgh, PA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,771 reviews
5 stars
892
4 stars
431
3 stars
190
2 stars
72
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being helpful and friendly, while others are reported as rude or unhelpful.
Delivery Issues
Numerous complaints about poor delivery service, including damaged items and missed appointments, leading to customer frustration.
Staff Availability
Customers frequently noted difficulty in finding staff for assistance, particularly during busy times.
Product Selection
Many customers appreciated the variety and availability of products, although some reported items being out of stock.
Disability Discrimination
Serious concerns raised regarding staff behavior towards customers with disabilities, leading to negative experiences.
- LKLee King5 days ago1.0Be warned about buying their warranties on appliances. They are third party, and then they also subcontract the work to another third party on top of that. It has to be the biggest scam I've ever been apart of. Bought 2 Samsung washers from here in less than 3 years. They don't last, and you can't even get them fixed when they break. Lowes is to blame the most here. Trust me when I say, stay away from buying appliances at this store. Edit: that lowes response below is an automated trash response, and will get you no where with corporate. Don't for a second believe they are going to help. I am talking from first hand experience.
- SSSamuel Slater6 days ago5.0It's lowes
- MMMichael6 days ago4.0Friendly staff and the store was clean. It was dark in the back area of seasonal leading to the outside garden.
- HRHorace RumpoleDec 16, 20255.0The people are helpful. Nice upscale selections of home improvement items and materials.
- CBCraig BellewNov 21, 20251.0The staff in the store was great, but delivery of appliances is hot garbage. Bought washer, dryer, and refrigerator. Delivery drivers damaged refrigerator and washer while unpacking and blamed the factory, then claimed it was my fault on the first attempt. Second delivery attempt was a complete no show and they lied and stated that a door hanger was left. Third attempt at delivery brought more damaged appliances. Lowes customer service did nothing to remedy the situation any time. All they said was how sorry they were and customers are the most important part of the business. Had them refund the purchase and went DIRECTLY to a competitor to give them a shot at my business. Lowes and I are officially DIVORCED after this fiasco. Not first time with Lowes delivery either. Horrible customer service and even worse delivery. Steaming hot trash!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pittsburgh, PA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Pittsburgh?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
What services does Lowe’s offer in-store?
Lowe's offers a variety of services including appliance installation, flooring installation, garage door installation, generator installation, blinds and shutters installation, and more to assist with your home improvement projects.
How can I check my order status or know when it’s ready for pickup?
You can check your order status online through your MyLowe's account by entering your order number. When your order is ready for pickup, you will receive an email with instructions and the pickup location.
What payment options are accepted at Lowe’s Home Improvement?
The store accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns for online purchases can be initiated through your Order History online. In-store returns require proof of purchase at the customer service desk.
Which nearby locations can I visit for key and locksmith services?
Near Lowe's, you can find minuteKEY and Minute Key, both offering key and locksmith services, which you might find helpful for home improvement or security needs.
Where can I grab a meal or coffee close to Lowe's Home Improvement in Pittsburgh?
Nearby dining options include Starbucks and Panera Bread for coffee and light meals, Cracker Barrel Old Country Store and Boston Market for American cuisine, as well as several other restaurants such as McDonald's and Atarashi Sushi.
Are there any furniture or home goods stores near Lowe’s?
Yes, IKEA and The Original Mattress Factory are nearby furniture stores where you can explore additional home furnishing options complementing your Lowe’s purchases.