Lowe's Home Improvement

4.1
1524 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Pittsburgh, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
9051 St Simon Way, Pittsburgh, PA
15237, United States

Hours

Reviews

4.1
1,354 reviews
5 stars
732
4 stars
324
3 stars
108
2 stars
48
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor experiences with customer service, citing rudeness and lack of assistance from staff.

Product Availability

Customers frequently mentioned issues with product availability and misleading stock information on the website.

Delivery Issues

Numerous reviews highlighted problems with delivery services, including delays, incomplete orders, and poor communication.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and knowledge.

Store Condition

The store was generally described as clean and well-organized, with a good selection of products.
  • JM
    Joshua Morris
    4 days ago
    4.0
    Stopped in to look for a last minute gift for a plant lover just before the holiday. Found a clearance section of plants that weren’t labeled well. We found a small holiday’ish plant, with several others similar in style, not priced. We located an associate (older lady with heavy makeup) and asked. She walked us to the front of the store to look at two small racks of plants. We explained to her multiple times that it was with the clearance plants and similar ones were there, she continued to tell us that people put things back in the wrong places all the time. She asked the young lady working self checkout and she tried to look it up. In front of us, as the cashier was looking for a sku she debated and belittled the cashier for giving us 50% off. The sales associate proceeded to approach the computer and shove her finger in the plant, and state “it’s not a clearance plant”. We still paid $12 for the plant because it wasn’t in bad shape, just missing a few of the top leaves. The original associates complex and attitude weren’t welcome - or appropriate. Other than that - this store is neat, clean and organized and the cashier embodied the service oriented attitude.
  • PG
    Philip Goldberg
    5 days ago
    5.0
    for a big box store i am really impressed with the service. employees who are helpful and friendly. kudos!
  • LK
    Lee King
    Dec 23, 2025
    1.0
    Be warned about buying their warranties on appliances. They are third party, and then they also subcontract the work to another third party on top of that. It has to be the biggest scam I've ever been apart of. Bought 2 Samsung washers from here in less than 3 years. They don't last, and you can't even get them fixed when they break. Lowes is to blame the most here. Trust me when I say, stay away from buying appliances at this store. Edit: lowes did absolutely nothing to help. They steal your money for warranties here. It's an absolute scam and I will be taking them to court. Do not buy appliances from Lowes! You have lost all my trust and confidence to literally purchase anything from your store ever again. I will see you in court
  • AA
    Ashley Ahia
    Dec 21, 2025
    5.0
    Thank you to Lisa! She was extremely helpful today. We went in with a project and needed supplies. Not only did she help us find all of our supplies, she offered creative ideas that made our project easier.
  • DM
    D M
    Dec 7, 2025
    1.0
    Falsely sell items told in stock and setup deliveries then either just show up with 1/2 or non of order. Call to find out why and find out when items will deliver and get rude, lack of care and info customer support then suppose to give 4 hour delivery window and told it’s 8 hours. Keep calling and no answers from customer service. Have delt with this 3 times and others gave same dealings with Lowe’s. Bad business and needs to be investigated and delt with. Any other company that takes money for items they don’t possess is usually called a scam or fraud. How about it Lowe’s you know what your doing and if more customers step it up maybe you will be forced and should fix this issue.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.