Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pittsburgh, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,344 reviews
5 stars
726
4 stars
323
3 stars
108
2 stars
48
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers frequently mention that they can usually find what they need, but there are complaints about stock issues and missing items.
Delivery Issues
Numerous reviews highlight problems with delivery services, including delays, damaged items, and poor communication regarding orders.
Store Experience
The store is generally described as clean and well-organized, but some customers report difficulty in finding assistance when needed.
Employee Attitude
While some employees receive commendations for their helpfulness, others are noted for their lack of professionalism and indifference towards customers.
- PHPadraig HolmesOct 30, 20251.0The worst thing about all these stores (the blue one, the orange one, the red one) is we have nowhere else to go. And don’t they know it
- JMJustin McmahanOct 17, 20252.0Little help help is hard to get though....
- KKKeith KautzmanOct 7, 20254.0Almost always find what I need.
- SMSt Louis MauristylAug 17, 20255.0Home Depot didn't have it but Lowe's did.
- RWRichard WagnerAug 9, 20251.0Wish I could give this store zero stars. So many of my orders and purchases have been wrong, delayed, defective. They don’t want to hear anything their customers have to say, I was dismissed and talked down to for their incompetence. It’s truly been so many glaringly negative experiences. They get things wrong then blame you, they don’t answer phones, if you try to explain this issue you have with a product they cut you off and talk to you like you’re trying to inconvenience THEM. I want to support Lowe’s over the other big box home improvement store but I just can’t anymore. Absolutely disgusting incompetence and non existent customer care. Lost a customer for life… Also, the manager named “Mike” was easily the rudest most disrespectful individual I’ve ever encountered in a retail role EVER. I left with my blood boiling… never again…
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Where is Lowe's Home Improvement located in Pittsburgh?
Lowe's Home Improvement is located at 9051 St Simon Way, Pittsburgh, PA 15237, USA.
What are the regular store hours for Lowe's Home Improvement?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
What types of products can I find at Lowe's Home Improvement?
You can find products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, hardware, heating & cooling, home décor, kitchen items, lighting, lawn mowers, paint, patio furniture, plumbing, storage, and more.
Which payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
What services does Lowe's provide besides selling products?
Lowe's offers various installation services including appliances, cabinets, carpet, countertops, decks, doors, generators, hardwood flooring, HVAC, lighting, roofing, flooring installation, and more.
How can I find product recalls and safety news related to Lowe's products?
Recalls and product safety news for items sold at Lowe's are posted on the Lowe's Recalls and Product Safety News page online.
Are there nearby places of interest close to Lowe's Home Improvement?
Nearby places include McCandless Crossing shopping center, Blue Rhino Propane Exchange, and various restaurants such as Emiliano's Mexican Restaurant & Bar, IHOP, and LongHorn Steakhouse.
Can customers visit nearby restaurants like Emiliano's Mexican Restaurant & Bar after shopping at Lowe's?
Yes, after shopping at Lowe's, customers can conveniently visit nearby restaurants like Emiliano's Mexican Restaurant & Bar for dining and bar services.
Is there a propane supplier near Lowe's Home Improvement for barbecue needs?
Yes, Blue Rhino Propane Exchange is located nearby and provides propane supply services, which is convenient for customers needing propane tanks, especially for grills.