Extra Space Storage

4.8
464 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 902 Brinton Rd in Pittsburgh, PA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
902 Brinton Rd, Pittsburgh, PA
15221, United States

Hours

Reviews

4.8
464 reviews
5 stars
431
4 stars
16
3 stars
5
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Shawn and Roxy, received high praise for being friendly, helpful, and professional, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and climate-controlled, enhancing customer satisfaction.

Accessibility

Customers appreciated the easy access to units and the availability of carts for moving items, making the storage process convenient.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases, indicating a concern over the company's pricing practices.

Security Issues

A few reviews raised concerns about security measures at the facility, particularly regarding access control and the handling of security breaches.
  • SW
    Sequaia williams
    Nov 15, 2025
    5.0
    Roxy and Shawn have been extremely helpful during my difficult time. They are true assets to this company!
  • ZZ
    Zhou Zhong
    Nov 12, 2025
    1.0
    Decent and clearn facility. However, when you move in, be ready to expect 100%+ rate increase every 6 month. We moved in late 2024 - our rate has doubled now and just got notice they will get to 200% next month. Thank you and I'll find some other place to store my stuff.
  • AT
    Agboola Timilehin
    Nov 11, 2025
    5.0
    Roxanne was nice and had a very good customer service.
  • LJ
    Lynn Johnson
    Nov 8, 2025
    5.0
    Excellent customer service. Quick and easy yet informative. Shawn turned a very stressful day for me into a pleasant experience. May not seem like much but you never know what a person is going thru and just his polite demeanor made a huge impact. Facilities are clean and well lit very easy access to amenities while being secure. Thanks Shawn
  • MW
    Mark Wolfe
    Nov 7, 2025
    5.0
    Great staff, clean facilities, very good to work with and hassle free.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.