Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1212 Madison Ave in Pittsburgh, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, parking spaces, elevator access, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
180 reviews
5 stars
159
4 stars
8
3 stars
3
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.
Cleanliness
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive overall impression.
Communication Issues
Some customers expressed frustration over lack of communication regarding billing issues and late fees, indicating a need for improved transparency.
Accessibility Concerns
Several reviews noted difficulties with parking and accessing the facility, particularly for larger vehicles, as well as limited access hours.
Price Increases
Multiple customers reported dissatisfaction with unexpected price increases after initial rental agreements, leading to feelings of being misled.
- HCHanna Case5 days ago5.0Nathan was such a kind individual! We were able to transfer our unit to a much larger size without any hassle! From the phone experience to the in-facility experience 10/10!
- MZMarina ZambranoNov 14, 20255.0Awesome experience! Nathan was truly incredible and very transparent! Will be looking forward to moving back in next year once renovations are complete!
- BNBeau NarrowNov 12, 20255.0Jeff was very helpful today. I am new to the concept of storage and he went above and beyond answering all of my questions. I feel very comfortable in my decision to store my items here.
- DBDre'Anna BarhamNov 8, 20255.0This place was great for me storing my stuff! The staff here was always attentive compassionate and understanding. Any process here was very smooth and easy not to mention my things stayed in good condition! The day I moved my stuff out Roxy made sure I was comfortable and made the moving out process simple and easy! Thank you!
- NGnaresh GarapatiOct 28, 20251.0I’ve been really disappointed with my recent experience at Extra Space Storage. They charged a late fee to my card without any prior notice or reminder. That’s not acceptable for a business of this size — customers should always be informed before any additional charges are applied. It’s not about the $20, it’s about transparency and business ethics. Clear communication and fair practices build trust, and I hope management takes this feedback seriously to prevent similar issues for other customers.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Pittsburgh residents near McKees Rocks, Mt. Oliver, Millvale, Wilkinsburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Madison Ave and Concord St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 6:00 AM to 10:00 PM Monday through Friday.
Can I access my storage unit on weekends and holidays?
Yes, you can access your storage unit from 6:00 AM to 10:00 PM on Saturdays and Sundays. However, the facility is closed on certain holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
What are the payment options accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for storing temperature sensitive items, in addition to standard units without climate control.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available for purchase online and at local facilities.
What is the location and nearby landmarks of Extra Space Storage in Pittsburgh?
Extra Space Storage is located at 1212 Madison Ave, Pittsburgh, PA near the intersection of Madison Ave and Concord St. Nearby places include Allegheny Social Hall, Neu Kirche Contemporary Art Center, and Cityview Church which you might visit before or after your storage needs.
How can nearby public transit or services help me when visiting Extra Space Storage?
Nearby landmarks like Allegheny Social Hall and Cityview Church are easily accessible points in the area, making it convenient for customers using public transit or visiting community services to find and access Extra Space Storage.
Are there any local dining or refreshment options near Extra Space Storage?
Yes, customers can enjoy nearby spots like THE GARDEN CAFE and Huszar, a Hungarian restaurant and pub, ideal for a meal or drink before or after visiting Extra Space Storage.
Does Extra Space Storage provide assistance with moving equipment like dollies or carts?
Nearly all Extra Space Storage facilities that offer indoor storage units provide push carts for transporting belongings. Please ask the facility manager if you need assistance with moving equipment.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online by visiting Extra Space Storage's website or use their reservation link to select and secure your preferred unit.