Appliance Warehouse

Reviews

• PP

  Pati

  1 day ago
  5.0
  Had some specific ideas about the used washer I was interested in buying. Missy was extremely helpful in finding the perfect one. It was delivered in two days, but there was a problem. A very knowledgeable person came and took care of the issue quickly. All in all, extremely happy with the experience. Would definitely recommend!
• SS

  Sabrina Shaner

  6 days ago
  1.0
  Purchased a used dryer 2.5 months ago. It quit working one week after the 2 month warranty expired. Called and they are charging $85 per hour plus parts and labor for repair. Most likely the repair cost will be just as much as purchasing the used dryer - $220. Should have just purchased a new one. Extremely disappointing.
• SW

  Sarah Wilson

  Nov 13, 2025
  5.0
  Good people. Great service. We’ve been using them for years and they are always super professional. Sara makes us feel like we’re special and always makes us feel like a priority.
• MW

  Mark Wilson

  Nov 13, 2025
  3.0
  I recently ordered an appliance from here and so far so good. I just think that your delivery workers could be a little more talkative and not be in such a hurry to get in and get out. I usually tip any delivery worker as well but I did not this time. I had to clean up the appliance after they installed it and the last time I purchased something from this company the appliance was spotless when it was installed. The workers even acknowledged that it should have been cleaned up before delivery as well. Just a suggestion or to for you to consider.
• JS

  Jason Sumney

  Sep 25, 2025
  1.0
  I have never dealt with such rude and incompetent people in my life!! We had a gas leak from our oven. We called the gas company and they came and disconnected the gas from the oven and said there was an issue in the back of the over near where it connects to the gas line. SOOOO, I called Appliance Warehouse to come out and look at it and get it fixed. A young man with absolutely ZERO social skills showed up after 1 week and said the leak was coming from behind one of the knobs. I explained that the seemingly very knowledgeable guy from the gas company said it was coming from the back. I was ignored and told he needed to order a part. He came a week later and I was told that he needed to order more parts. Meanwhile, our stove was in the middle of the kitchen floor all torn apart. Several weeks go by and I hear nothing. I call and am told that he is on vacation but the part would be in the last weekend of August. I waited a few days for someone to contact me and when that didn't happen, I called them. A very rude lady answered the phone, already sounding annoyed and stated "I am not in front of a computer" very rudely. I said "well, would you get in front of one" when she then sent me to a voice mail box where I left my whole story, name and number. I waited another week and called again and explained my whole story when another very rude lady says very angrily "what part did you order?" I explained I did not order a part but a young gentlemen had and he said he would be back a week later with the parts he needed and now it's been over a month. Again, sent to a voicemail. Called back a few days later and a seemingly nice lady answered this time and said she couldn't find my name in their system yet somehow seemed to know that the woman in charge of my account was on vacation for the day. lol. She said she would meet with the lady and the repair man the very next day first thing and would call me in the morning. It is now September 25th and still no word. I finally decided to just buy a new stove, but certainly NOT FROM APPLIANCE WAREHOUSE. I would not recommend these rude and uneducated repair people to my WORST enemy. I am not sure why they have such an attitude and why they can't fix appliances or at the VERY least return phone calls, especially after they tore apart a stove and left it in the middle of someone's kitchen!! I consider myself a nice guy who is easy to get along with. I have never written a bad Yelp review in my life. I have worked with the public most of my life so I understand that sometimes you can become frustrated, but you never take that out on the client. And I was very kind to them every time I called. Well, maybe not when I asked the lady if she could get in front of a computer. haha. So, long story short (too late), DO NOT USE. DO. NOT. USE. DO! NOT! USE!....EVER!!!!

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