Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers on weekdays?
US Storage Centers is open from 9:30 AM to 6:00 PM Monday through Friday.
Can I access the storage gates outside office hours?
Gate access hours are from 6:00 AM to 10:00 PM daily. For detailed gate hours, please check the facility page on our website.
What items are not allowed to be stored at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact us for questions about specific items.
Is a long-term lease required to rent a storage unit?
No, all rentals are on a month-to-month basis with no long-term obligations.
What payment methods does US Storage Centers accept?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do you offer online reservations and rentals?
Yes, you can reserve and rent your storage unit online through our website to save time and complete the process from home.
Are locks and moving supplies available for purchase at the facility?
Yes, we sell boxes, moving supplies, and locks for your convenience. You can also bring your own compatible lock.
Can I tour the facility before renting a unit?
Yes, feel free to stop by during office hours for a complimentary tour by our professional storage team.
What nearby stores can I visit for moving supplies or shoes?
Nearby, you can visit Show and Tel. Store for books, Foot Locker and Payless ShoeSource for shoes, and Greene Street thrift store for clothing.
Are there convenient food or drink options near US Storage Centers?
Yes, nearby you’ll find Penns Port Pub for dining, Starbucks for coffee, and several liquor stores like Fine Wine and Good Spirits and PA Wine & Spirits.
How can nearby transit or services help me when visiting US Storage Centers?
Nearby services like Schafer’s Auto Center can assist with vehicle needs, and Verizon stores provide mobile services. After your storage visit, you might also check out local spots like ShopRite for shopping.