Raymour & Flanigan Furniture and Mattress Store

4.7
1219 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 30 Franklin Mills Boulevard in Philadelphia, PA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
30 Franklin Mills Boulevard, Philadelphia, PA
19154, United States

Hours

Reviews

4.7
1,219 reviews
5 stars
1,046
4 stars
87
3 stars
22
2 stars
10
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Rose, Elizabeth, and Aden.

Delivery Issues

Several reviews highlighted significant problems with delivery, including delays and miscommunication regarding orders.

Product Quality

There were mixed reviews on product quality, with some customers expressing dissatisfaction with furniture durability and warranty coverage.

Manager Performance

Feedback on management was mixed, with some customers reporting positive experiences while others mentioned rudeness and poor handling of issues.
  • KK
    Krista
    Dec 22, 2025
    1.0
    John the manager is extremely rude. Spoke to him over a course of 4 days on the phone regarding a situation that was mishandled. After trying to get some clarification, he interrupted me and rudely asked “why are you asking the same questions?” Well John, the reason I need to repeat myself is because you give me a different answer every single time I speak to you. When I told him there was no reason to get angry, he proceeded to get defensive and hang up. This is absolutely no way to treat people. Would not recommend this location solely due to the manager.
  • JK
    Julia Kunovsky
    Nov 2, 2025
    5.0
    I want to thank the service staff, especially Rose. She was a very professional person who helped to us. Also delivery department is very punctual. We received our order without any problems in time. Thank you for good service and good experience.
  • SY
    susanna yelverton
    Oct 22, 2025
    5.0
    Clean store, great customer service. I would like to give a thanks to one of the customer service young ladies. Her name is Amanda. So when you go there, ask for her, she's very pleasant, very helpful. Very professional. If you need help with asking a question or paying for your furniture
  • MB
    Melissa Buettler
    Oct 19, 2025
    1.0
    The absolute worst place to purchase anything. Bought a mattress in store with promised next day delivery and the mattress never showed. Have been promised a delivery the following day, every day for a week. Now another phone call at 5:45pm on a Sunday night saying the delivery isn't going to happen but we can come pick something out of their floor tomorrow. A total joke. Don't even waste your time here.
  • MK
    Mike Kennedy
    Oct 6, 2025
    5.0
    Thank you for price they gave me.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 30 Franklin Mills Boulevard, Philadelphia, PA 19154, USA.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.