Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Philadelphia, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2106 S Christopher Columbus Boulevard, Philadelphia, PA
19148, United States
Hours
Reviews
4.0
2,330 reviews
5 stars
1,194
4 stars
523
3 stars
255
2 stars
91
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others received complaints for rudeness and lack of assistance.
Product Availability
Customers generally appreciate the store's stock levels, noting that they often find what they need, although there are reports of issues with online order accuracy.
Store Cleanliness
Many reviews highlight the cleanliness and organization of the store, with specific mentions of well-maintained bathrooms.
Employee Training
There are concerns regarding employee training, with several customers reporting a lack of product knowledge and assistance from staff.
Delivery Issues
Multiple reviews mention problems with delivery services, including damaged items and poor communication regarding delivery status.
- MTMichael ThackrayNov 11, 20255.0Bob with glasses is an ace. He knew what exactly what aisle I needed for a very specific item. Give us 100 more Bobs.
- JOJoseph “Joe JO” OrtizNov 10, 20255.0Excellent place to shop for all your hardware needs, or home projects I highly recommend this place, but always have an open mind not everyone or everyday it's gonna be great we all human beings.
- RARyan AlexanderOct 30, 20255.0They are often well stocked. It's the worst when you get to a home improvement store and they don't have what you need. I usually leave with more than I planned to
- JLJohn LorentsonOct 25, 20255.0Theresa T. Working the return desk, Thank you for your help with price matching the competition!
- NINCCG IncOct 10, 20251.0Don't ever buy butcher block counters off them . Their whole computer system is messed up and they will send you the wrong products and you can't tell the difference until you stain them. They also don't have any identifying information on their labels it doesn't even matter if you order the same item number twice they're still going to mess it up Beware don't buy any you'll regret it
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Philadelphia, PA?
Lowe's offers a wide range of products including appliances, bathroom supplies, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, and more for your home improvement needs.
What are the store hours for Lowe's Home Improvement in Philadelphia?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Hours vary on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any status changes.
What is the process to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start the return in your Order History before shipping back. In-store returns require proof of purchase at the customer service desk.
What brands does Lowe's Home Improvement carry?
Lowe's stocks trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Bosch, Kohler, Dewalt, and more across various product categories.
Are there any propane services near Lowe's Philadelphia location?
Yes, Blue Rhino Propane Exchange is nearby and provides propane supplier services, which may be convenient if you need propane for grills or outdoor equipment purchased at Lowe's.
What dining options are available near Lowe's Home Improvement in Philadelphia?
Nearby dining options include Miller's Ale House, International House of Pancakes (IHOP), LongHorn Steakhouse, John’s Roast Pork, and ShakingCrab Philly, offering a variety of cuisines to enjoy before or after shopping.
Are there any furniture stores close to Lowe's in Philadelphia?
Yes, Raymour & Flanigan Furniture and Mattress Store and Mattress Firm are nearby if you're interested in home furniture to complement your home improvement projects.
Can customers find banking or financial services near Lowe's Home Improvement?
Yes, a Bank of America ATM is located near Lowe's, providing easy access to banking services while you shop.