Find everything you need for home upgrades at Lowe’s in Philadelphia, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Store Organization
Many customers appreciated the store's cleanliness and organization, making it easy to find products.
Product Availability
Customers noted a good selection of products, but there were complaints about issues with online orders and delivery.
Staff Helpfulness
While some customers found staff to be very helpful, others experienced difficulty in getting assistance when needed.
EC
EVERY DAY Commute
6 days ago
5.0
A quick in and out
ED
Elliot Diaz
Dec 28, 2025
5.0
Very nice place to shop
AB
Adrienne Berry
Dec 24, 2025
5.0
Looking to purchase a new refrigerator. Great choices!
LW
Lala White
Dec 5, 2025
5.0
Not only was the store clean and organized. I also had a man notice my confusion right away and told me the section I needed. Where I was helped by a very helpful and polite young man. Great experience all around. I highly recommend this Lowe’s.
MG
Mr Ghosting
Dec 2, 2025
1.0
At night cashier didn't properly scan the money I gave her for the payment. Had to go in my jacket pocket to get another bill since she called my 100 dollar bill fake. Unfortunately money fell out my wallet this time. Then manager decided last minute time help her then magically after I had given her two more bills the first is properly cleared as what it was real money. Apparently I lost some money when I thought I picked it all back up. Now I am short bill money. This would not have even happened if she did her job correctly. My December is not starting good.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Philadelphia offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, tools, washers & dryers, and windows & doors. They also provide installation services for many of these products.
What are the store hours for Lowe's Home Improvement in Philadelphia?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or having limited hours.
Where is the Lowe's Home Improvement store located in Philadelphia?
The store is located at 3800 Aramingo Avenue, Philadelphia, PA 19137, USA.
Does Lowe's Home Improvement in Philadelphia offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. You will also receive email updates if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Philadelphia?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What nearby places can customers visit close to Lowe's Home Improvement in Philadelphia?
Nearby places include Aramingo Crossings shopping center, Chick-fil-A fast food restaurant, Save A Lot grocery store, Bank of America ATM, and Lidl supermarket. These locations provide convenient options for shopping, dining, and banking before or after visiting Lowe's.
Are there nearby food options near Lowe's Home Improvement in Philadelphia?
Yes, customers can find nearby dining options such as Chick-fil-A for fast food and Boricua Restaurant offering Puerto Rican cuisine, both located close to Lowe's store.
How can nearby stores like Minute Key benefit customers visiting Lowe's Home Improvement?
Minute Key, located nearby, offers key and locksmith services which customers visiting Lowe's may find convenient for key duplication or lock issues, enhancing their shopping experience by combining home improvement needs with locksmith services.
Is Lowe's Home Improvement involved in any community associations or programs?
Yes, Lowe's partners with several organizations such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Eliminate the Digital Divide (E2D), Habitat for Humanity, Keep America Beautiful, and the Lowe’s Foundation to support community and educational initiatives.