Lowe's Home Improvement

4.2
3212 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Philadelphia, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3800 Aramingo Avenue, Philadelphia, PA
19137, United States

Hours

Reviews

4.2
3,136 reviews
5 stars
1,786
4 stars
697
3 stars
314
2 stars
93
1 star
246

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.

Staff Knowledge

Several customers highlighted the helpfulness and knowledge of specific staff members, but there are also reports of employees providing poor advice or being unhelpful.

Store Organization

Many customers appreciate the store's organization and cleanliness, making it easier to find products.

Product Availability

Customers generally find that Lowe's has a good selection of products, although there are complaints about specific items being out of stock or issues with online orders.

Overall Experience

While some customers have had great experiences, others report significant frustrations, particularly with customer service and delivery issues.
  • EP
    Emmanuel Perez
    4 days ago
    5.0
    Buenos precio y ofertas de viernes negro
  • LL
    Lyn
    Nov 14, 2025
    1.0
    Buyer Beware! If you are purchasing a water heater, Lowe's will not process return (one box is opened) unless you call the manufacturer and obtain a RA (return authorization) number. This process took over 2 hours to complete, including being on hold for 90 minutes. The return policy does not explicitly state this, and the box does not either.
  • ST
    Snow “Blizzard Head” Trooper
    Nov 14, 2025
    3.0
    Could use more staff
  • CC
    Cristian Campos
    Nov 8, 2025
    5.0
    Highly recommend
  • AL
    Anthony Losinno
    Nov 6, 2025
    5.0
    I would like to acknowledge that Rob Durso at the Aramingo Lowe’s and he was very helpful and gave me outstanding customer service. You’re lucky to have him as an employee. Thank you.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.