Extra Space Storage

4.9
434 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1331 Ivy Hill Rd in Philadelphia, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1331 Ivy Hill Rd, Philadelphia, PA
19150, United States

Hours

Reviews

4.9
434 reviews
5 stars
416
4 stars
7
3 stars
3
2 stars
5
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Staniqua and Shawn, received high praise for their professionalism, friendliness, and helpfulness, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Transparency

Some customers expressed dissatisfaction with sudden price increases and a lack of transparency regarding promotional pricing.

Overall Experience

Many customers reported excellent overall experiences, highlighting the staff's willingness to go above and beyond to assist.
  • DS
    Dana Saunders
    Dec 24, 2025
    5.0
    Very professional very knowledgeable made everything easy definitely knows what she is talking about. Appreciate you taking the time to show us
  • WR
    Wollf Reimers
    Dec 20, 2025
    5.0
    Just got a unit and was helped by Staniqua Evans. She was very helpful and made sure that I got the best unit for my needs. I would definitely recommend you see her to help you with all your storage needs!
  • VO
    Victor Oladipo
    Dec 13, 2025
    5.0
    I was attended to professionally and Ms Evans explanation was very thorough. I will surely recommend this place anytime.
  • QP
    Quashetta Pressley
    Dec 10, 2025
    5.0
    Stanqua was tremendously helpful to helping me and my food truck get situated with the check in process easy and smooth and explained everything that k you extra space storage
  • MC
    Montana Couser
    Dec 3, 2025
    2.0
    I got a notice in the mail that my units monthly price is increasing. I got this unit in August and now in December the price is increasing from $185 to $270. That’s absolutely ridiculous. When I called to secure this unit in the summer I was not notified that this would be a promotional price I would be getting or that the unit would be increasing by $85 in just a few months. There is a lack of transparency here and I’m not pleased. I moved my items in the last week of August and I told the woman I spoke to that I didn’t need the unit August 7 despite that being the date I contacted the office. So I’m not happy that even in the beginning of this process I was essentially being charged for a month I was not using. When I called back to try to cancel or move the date back a man that was a manager told me he’d give me free moving boxes when I move my things out. I’m trying to figure out how that’s helpful or how he’d even remember me. Work on transparency with customers. Feel free to contact me when you see this post. I’ve called and didn’t receive a response but there’s no way I’ll be paying an additional $85 a month and I haven’t even been in here a full year.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.