Store your belongings at Extra Space Storage on 1331 Ivy Hill Rd in Philadelphia, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Shawn and Staniqua, received high praise for their professionalism, helpfulness, and friendly demeanor, creating a positive customer experience.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to customer satisfaction.
Knowledgeable Staff
Employees demonstrated extensive knowledge about storage options and processes, effectively addressing customer inquiries.
Pricing Concerns
Some customers noted that prices have increased compared to previous years, but many still found the value acceptable given the service quality.
Overall Experience
Customers reported overwhelmingly positive experiences, often highlighting the staff's willingness to go above and beyond to assist.
SK
Sandra Kuhl
6 days ago
5.0
Helpful, friendly staff. Well lit, safe-feeling facility.
RR
Ricardo Rodriguez
Nov 12, 2025
5.0
Outstanding Service from Staniqua Evans
I had an excellent experience thanks to Staniqua Evans. From the moment I arrived, she openned the door, was incredibly friendly, professional, and knowledgeable. She answered all my questions with confidence and made the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about customer service the way she does. Staniqua went above and beyond to make sure I felt comfortable and informed. Extra Space Storage is lucky to have her!
UH
Ursula Hackett
Nov 8, 2025
5.0
Staniqua, was personable, she is very knowledgeable, excellent customer service skills⭐️
HW
hugh woodhouse
Oct 30, 2025
5.0
Staniqua Evans and Shawn Robinson were professional, helpful and very knowledgeable. Their assistance and friendly demeanor defined what customer service should be.
JN
J Neal
Oct 25, 2025
5.0
Staniqua was very helpful and knowledgeable about everything and answered every question I asked very easy and smooth transaction with showing me the units and purchasing the unit thank you for your help
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Philadelphia area near the communities of Northwest Philadelphia, Glenside, Jenkintown, Elkins Park, Fort Washington, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Ivy Hill Rd & Cheltenham Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Philadelphia?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends and holidays except when closed on certain holidays.
How can I determine the right storage unit size for my belongings?
Use the Storage Unit Size Guide available online to estimate how many boxes and items like furniture can fit into each unit size at Extra Space Storage.
Does Extra Space Storage offer climate-controlled unit options?
Yes, most facilities, including this one, offer climate-controlled units for temperature-sensitive items alongside standard units without climate control.
Are drive-up storage units available at the Philadelphia location?
Yes, drive-up access allows you to pull a vehicle directly up to your unit for easy moving of large or heavy items.
Can I purchase packing and moving supplies at Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies both online and at their local facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa for your convenience.
How do office hours differ from gate access hours?
Office hours are when staff are available to assist you, while gate hours specify when you can access your storage unit. Both are from 6:00 AM to 10:00 PM daily at this location.
What nearby storage facilities can I consider besides Extra Space Storage?
Life Storage - Philadelphia and Public Storage are nearby self-storage options if you want to compare services or unit choices.
Are there any local services near Extra Space Storage for moving or vehicle needs?
Yes, Budget Truck Rental nearby can assist with vehicle rentals for moving, and there are automotive repair shops like Mr 24 Quality Tires and Alloy Wheel Repair Specialists close by.
What educational or family-oriented places are close to Extra Space Storage?
Nearby are Ivy Hill Christian Academy and Little Bird Nursery & Preschool, which may be convenient if you're visiting with family or arranging storage near schools.