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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(668 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5601 Paschall Ave in Philadelphia, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, elevator access, heated loading bay, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5601 Paschall Ave, Philadelphia, PA
19143, United States

Hours

Reviews

4.9
668 reviews
5 stars
653
4 stars
8
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tempest and Patricia, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently noted as clean and well-maintained by multiple customers.

Accessibility Issues

Some customers reported problems with accessing their units and the facility, particularly regarding hours and broken access points.

Pricing Concerns

There were complaints about significant price increases, leading some customers to seek alternatives.
  • IA
    Indiya Anderson
    1 day ago
    5.0
    I had a wonderful experience! Tempest went above & beyond with locating me a unit that actually made sense for my items in a convenient location within building. Very helpful & patient. Thank you!!!
  • JB
    John Gale Options Boss
    6 days ago
    4.0
    So i want to give 2 separate reviews. Since i cant ill just say 4 stars. The gentlemen who helped me book the space did not twll me there was a huge pole in the middle of my room lessening my space. He also told me the room was open from 8am-7pm giving me the impression i could bring my storage stuff as late as 7pm which is incorrect. However the young lady who was at the actual office in the storage space was wonderful. She allowed us to come in and drop off stuff even though the store was actually closed. She was very courteous and helpful and im very thankf for her kindness. If i could not deliver my stuff yesterday i would have been stuck as i hired movers and it was just for the 1 day. So for her id give 10 stars if i could. Thank you ms patricia on paschall ave you are wonderful!! To the rest of the company id give 2 stars
  • SM
    Shane Malach
    Feb 15, 2026
    5.0
    Patricia? What can i say that hasnt already been said. She makes this place run. Countless times shes helped save the day. This is why i store here!
  • AK
    ANGELA K
    Feb 6, 2026
    5.0
    My brother needed a storage unit for his belongings while he is on break and we booked Easy Storage in University City upon searching for the best value. We flew in from CA to move everything from his apt to storage and have been struggling to adjust to the extreme temperature drop. Despite the frigid cold and snow, we were warmed by Patricia’s welcoming demeanor. She greeted us with a big smile and walked us through the booking process. Once booking was complete, we went out to have lunch before unloading our van. When we returned, Tempest (the assistant manager) was there to guide us with the move. She was efficient and made sure our move in would go smoothly. But as with all moves, a problem arose. Our moving van was stuck in the snow. It was our first time driving a van and in the snow so we had no idea how to get out of this hurdle. We called for help and a team member quickly came to help. We shoveled and shoveled but the van was stuck. Then Tempest came to our rescue. She was out in the cold with us until our van was out. This is what makes a good experience into an excellent one. We felt so blessed to have met such a wonderful team to help us during this process which could have otherwise been stressful. A huge shoutout to Tempest and her team for going beyond to make our experience with Easy Storage 5 star. Thank you!
  • SK
    S J (Kyra)
    Feb 1, 2026
    5.0
    These guys really came through for us after a house fire. The storage is good, safe, and clean with easy access. Patricia at the front desk was especially sweet with working with us and getting us all situated, even letting our moving guys stay a little later than expected to get their jobs done. I would recommend this place ANYTIME for ANYONE.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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