Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5500 Sansom St in Philadelphia, PA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,038 reviews
5 stars
968
4 stars
36
3 stars
17
2 stars3
1 star14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, especially Melanie and David, received high praise for their professionalism, helpfulness, and friendliness, making the rental process smooth and easy.
Cleanliness and Security
The facility is consistently described as clean, secure, and well-maintained, contributing to a positive customer experience.
Helpful Staff
Multiple reviews highlight the staff's willingness to assist and provide detailed information, enhancing customer satisfaction.
Overall Experience
Customers reported excellent experiences overall, with many expressing a desire to return and recommend the service to others.
- WBWilliam Issac BridgesNov 14, 20253.0I was satisfied with the stay overall. I thought the unit was a great space that was great host to my classroom items as I transitioned schools. I would’ve stayed longer but there was an unexpected increase in the unit price with no changes to the amenities. I suspect the change comes at wanting to charge someone else a higher rate forces the current user to move out but noonetheless, it was a good push for me to execute the unit and get rid of the things. The new comer was nice, Maniche. But most of the staff isn’t as welcoming when you enter into the building.
- MCMarquita CunninghamNov 10, 20255.0Mel was so professional and friendly. Mel was very thorough and walked me through every detail. She answered all my questions and concerns. She’s awesome and I appreciate her making this experience seamless!
- GHGabriel HernandezNov 6, 20255.0I called with an issue related to billing but Their associate, Melanie (sorry if misspelled), took time and helped me understand the situation. She really worked with me to make sure that I would remain a satisfied tenant. Great service.
- KRKhalimah RouseOct 31, 20255.0David Ayer’s was so professional and knew his stuff. He was so helpful in the process, this was my first time getting a unit and he made the process smooth and easy. I appreciate him so much. Thanks David you rock !!!
- SCStephanie ClarkOct 21, 20255.0Melanie , Was so helpful very nice personality, she was very informative and I enjoy doing business with her. I thank you for having someone as nice as her to help me make the decision to rent space with this company. She’s a true Gym if I was, you guys wouldn’t trade her for nothing in the world.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Philadelphia residents living in West Philadelphia, Haddington, Kindsessing, East Lansdowne, Cobbs Creek, University City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Sansom St and S 55th St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
What are the access gate hours at Extra Space Storage on Sundays?
The gate is accessible from 10:00 AM to 4:00 PM on Sundays at Extra Space Storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at the facility.
How can I determine the right storage unit size for my belongings?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items will fit in each unit size.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
What are the weekly access hours at Extra Space Storage?
Extra Space Storage is open Monday through Saturday from 8:00 AM to 7:00 PM and on Sunday from 10:00 AM to 4:00 PM.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Philadelphia?
Extra Space Storage is located at 5500 Sansom St, Philadelphia, PA 19139.
What nearby schools can families visit near Extra Space Storage?
Families can visit nearby schools such as O.W. Holmes Elementary School and Holmes School, both offering educational services close to Extra Space Storage.
Are there any coffee shops near Extra Space Storage for a quick refreshment?
Yes, Dunkin' is a nearby coffee shop where customers can enjoy coffee and donuts before or after their visit to Extra Space Storage.
What automotive services are available near Extra Space Storage?
Nearby automotive services include Larry's Auto Repair, Cee Johnson's Auto Service, and S. Murphy Auto Repair, offering repairs and maintenance for your vehicle.