Extra Space Storage

4.9
1211 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 40 Spring Garden St in Philadelphia, PA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
40 Spring Garden St, Philadelphia, PA
19123, United States

Hours

Reviews

4.9
1,211 reviews
5 stars
1,167
4 stars
16
3 stars
8
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Angelo, Marcy, and Oscar, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed dissatisfaction with significant price increases shortly after renting, describing it as predatory pricing.

Accessibility

While many found the location convenient, some noted issues with elevator functionality and limited parking, which could hinder the moving process.
  • SP
    Shanelle Pannell
    6 days ago
    5.0
    The employees were very friendly and gave us a good tour of the building and was very helpful with showing us how to enter the building and the code to get in. I would definitely recommend this company to anyone who wants to join
  • EP
    Erica Po
    Jan 5, 2026
    5.0
    Angelo provided an exceptional walkthrough of the facility and made sure I was comfortable and satisfied every step of the way. He took the time to clearly break down the entire process, answered all of my questions, and explained everything in a way that was easy to understand. His professionalism, patience, and attention really stood out. I truly appreciated how thorough and thoughtful he was in ensuring a positive experience.
  • AM
    Alison M.
    Jan 3, 2026
    5.0
    Super kind and helpful staff, particularly Angelo and Q! Facility is well lit and clean, easy to access. Also reasonably priced. Will definitely return in the future if I need storage again!
  • JJ
    Jenell
    Jan 2, 2026
    5.0
    I Called 2 hours before they closed on a Friday to get a last minute upgrade on my storage unit . thankfully to OSCAR, who was such a big help gave me an amazing run down of the differences and the process as to how i can make the transition. Very smooth , professional and polite , literally made my Friday so much less stressful with his help . Thank you Again!
  • AC
    AK Chambers
    Dec 9, 2025
    2.0
    I find it hard to believe all these 5 star reviews are real. My experience has been average at best after 2 years with this unit. The biggest issue is the 100% predatory pricing. I did not sign up with a promo code and within 4 months, my price went up 50%. Six months after that, it went up again, and a year later again. The price has tripled with no change in what I'm getting. On top of that, the parking is limited and there is a good distance from the lot to many units. The average person couldn't carry something heavy from their car to the unit alone, and it's hit or miss getting a cart. I've never been there when the elevators have been working properly. The people in the office and on the phone are friendly enough but their hands are tied by corporate for most issues. We are moving, and the first thing we scheduled was getting our stuff out of here so we don't have to deal with Extra Space any more.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.