Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Palmyra, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,167 reviews
5 stars
659
4 stars
292
3 stars
93
2 stars
43
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful and friendly, while others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but some report issues with stock levels and specific items being unavailable.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a positive shopping experience.
Delivery Issues
Significant complaints regarding delivery services, including missed deliveries and poor communication from customer service.
Employee Knowledge
While some employees are recognized for their knowledge and assistance, others are seen as lacking in product knowledge and helpfulness.
- KBKyle BeckerNov 15, 20251.0Cory sucked at pulling my door orders, the department needs a major overhaul, the manager currently and cory were in on it together and sucked at ordering and pulling door orders
- MMMrsHoundNov 9, 20255.0My husband and I went in here yesterday, 11/8/25, to purchase a 7 ft.³ chest freezer. Every single employee we came across was extremely helpful. The taller man Kelly was a no-nonsense yet very helpful associate, Cheryl was super sweet, very nice and so helpful as well, Chuck was super cool and awesome, and very helpful as well, and, we saved the best for last, Jeff. He was very very very patient with us as we worked through an issue, he was super chill and down to earth, so very nice, extremely friendly, great sense of humor and just all around so helpful! He was actually awesome! So we want to thank all of them for assisting us with our purchase and opening up a Lowe’s credit card, Even though it took us an hour and a half till we walked out of there, none of which was any of their faults. I blame my former last names lol. We look forward to going back and being served by any of them! Thank you Lowe’s and all of those associated!!
- LALynne AnspachOct 3, 20254.0Had to finally get my solar lites here.....everywhere else puts them away fir the season???? Sun still shines all seasons....🤦♀️
- BDbilly dSep 25, 20251.0do not ever shop here again. Customer service is horrible the so called store manager Anthony Riveria walks around like he is untouchable and treats the associates like piles of garbage in front of customers. the supposed head cashier supervisor Ina is also a very disrespectful person who watches associates go the bathroom and then has the cashier pressure a customer to get a credit card
- RJRobert Armstrong JrSep 11, 20253.0Hard to find assistance and self checkout is horrid. They usually have 3+ people grouped at checkout site laughing and enjoying conversation. Customers should be given discounts for doing their work.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Palmyra, PA offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. Services include installation for appliances, flooring, cabinets, doors, and more.
What are the store hours for Lowe's Home Improvement in Palmyra, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Palmyra offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
Does Lowe's offer any special customer services or programs?
Yes, Lowe's provides free delivery, free haul away, easy returns and exchanges, and offers Lowe's gift cards.
Where is Lowe's Home Improvement located in Palmyra, PA?
Lowe's is located at 70 North Londonderry Square, Palmyra, PA 17078, USA.
What nearby places can I visit around Lowe's Home Improvement in Palmyra?
Nearby you can visit Londonderry Square shopping center, Grocery Outlet for grocery shopping, and local restaurants like Texas Roadhouse and Sonic Drive-In for dining.
Are there locksmith services near Lowe's Palmyra?
Yes, Minute Key and KeyMe Locksmiths are nearby for any key and locksmith needs.
Where can I get propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located close to Lowe's and offers propane exchange services for your convenience.