Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oaks, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,545 reviews
5 stars
765
4 stars
364
3 stars
139
2 stars
77
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of knowledge.
Product Availability
Customers appreciate the wide selection of products, but there are complaints about inventory management and delivery issues.
Store Organization
The store layout is generally seen as organized and easy to navigate, though some customers find it confusing.
Pricing Concerns
Some customers feel that prices are high and that there are issues with promotional offers not being honored.
Delivery Issues
Numerous reviews highlight significant problems with delivery schedules and communication regarding orders.
- JBJohn Bell1 day ago2.0I’ve easily given this place over 10 grand in the past 10 years, but when I brought back an item with my receipt, the woman at the counter refused to give me a refund because I didn’t have the little plastic bag that it came in. When I pointed out that’s a little ridiculous, she said it was common sense. I’m gonna use my common sense and go to Amazon from now on- they have everything cheaper and better quality, plus no-hassle returns.
- JSJarleth SmithNov 14, 20252.0Listed as a fluorescent bulb recycling location on multiple sites, including Google, but seems to no longer participate in that program. Please update this. And please make sure your customers are aware of this. I'm now stuck making other arrangements. Thank you for selling me 3 cases of fluorescent bulbs (36 tubes in total) and no longer accepting the old ones. Also, this location needs to be better about answering the phone. The first time I called I was transferred to the wrong department by their AI answering service and eventually hung up on by the associate who answered the phone. I guess they don't know how to transfer a call between departments. The second time I called I was sent to the right place by the AI, but no one picked up the phone for 5 minutes and 43 seconds after the AI transferred me. Please step it up.
- CJChristina JGNov 11, 20252.0Their holiday decorations are beautiful. My son loves going there to look at their Halloween and Christmas decorations. But I'm very disappointed with their appliances. We bought an LG dishwasher 2 years ago and it's already having problems. It's making scary sounds but it is supposed to be a super quiet dishwasher. I called Lowe's and was simply told to call the manufacturer and that there's nothing they can do. At least 2 years ago when our other dishwasher failed, Best Buy sent someone out to diagnose the issue and provide more service if we had chosen to repair it. A $900 dishwasher should not fail in 2 years.
- MKMike KNov 11, 20251.0No one knows how to do a phone sale, employees too busy talking to each other to notice customers
- AEAmarie EltesOct 25, 20255.0IT'S A GREAT LOCATION!!! I spoke to several staff members while I was there and not one was rude or seem irritated that I needed to ask a question. If they didnt know, they at least told me who could help me. In fact, 3 of the 4 associates I spoke to were incredibly helpful. Great selection and yes, the layout and aisle numbering can be a bit confusing but they are all this way lol. (I think it's rule #1 for home improvement stores) I would 100% recommend this location and I am brutally honest with reviews, because they help others make the best decision for themselves. The bad reviews lean more toward manufacturer issues, rather than Lowes itself so take those with a grain of salt. Stop in and decide for yourself. I had no issues.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Oaks, PA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, plumbing, outdoor furniture, grills, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Oaks, PA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's Home Improvement in Oaks, PA offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by logging into your MyLowe’s account or by entering your order number on the website. Email updates are also provided.
What payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services available at Lowe's in Oaks?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, cabinets, HVAC, roofing, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online orders can start a return through Order History, while in-store returns require visiting the customer service desk.
What nearby dining options are available around Lowe's Home Improvement in Oaks, PA?
Nearby dining options include Annam Indian Cuisine, Kamita Asian Bistro, Dim Sum Court Oaks, Cheeburger Cheeburger, Godaari Ruchulu, Penny's Pizza, and P.J. Whelihan's Pub + Restaurant, great for meals before or after your visit.
What entertainment venues can I find near Lowe's in Oaks, PA?
Nearby entertainment includes Oaks Center Cinema, Cinema 24 Oaks, and Regal Oaks cinemas, perfect for catching a movie after your shopping trip.
Where can I find convenient services near Lowe's in Oaks, PA, such as a pharmacy or key services?
Nearby services include Minute Key for locksmith needs and CVS Pharmacy for health and convenience items, helping you complete errands efficiently while visiting Lowe's.