Business Details
About
Appliance StoreHardware StoreAppliance Repair ServiceKitchen Appliances
Discover JB Zimmerman — your 4th generation, family-owned appliance and hardware store serving Lancaster & Chester County, PA since 1931. We handle appliance sales, delivery, installation, and certified warranty service for every brand we sell. With expert in-house service and appliance repair, a 25-mile service radius, and start-to-finish support, we’re your trusted local choice for appliances, hardware and home solutions.
Details
- DeliveryAvailable
Location
Hours
Reviews
4.6
691 reviews
5 stars
532
4 stars
108
3 stars
27
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff across various departments.
Installation Quality
Many reviews highlighted the professionalism and efficiency of the installation teams, noting their careful handling of appliances.
Product Availability
The store is recognized for having a wide selection of products, meeting diverse customer needs.
Repair Services
While most repair experiences were positive, there were some complaints about communication and unresolved issues.
- JHJamie HartmanJan 6, 20265.0Fantastic customer service! Lindsey in appliance sales knows her product and did an excellent job helping my husband and I decide on what washer and dryer would be best for our household. We will definitely contact her the next time we are looking to purchase an appliance.
- VAVerena AibelDec 28, 20255.0Recent ice storm sent me in search of pet-friendly ice melter salt, none to be found locally but I tracked down the Ace Hardware brand and drove 30 minutes to this store that had some on hand! So glad I did! Not only did I get several bags of “Ace Magnesium Chloride/MG-104/Sodium Chloride Pet Friendly Granule Ice Melt 20 lb” but I got see this impeccable hardware store! I’ve never seen such a tidy, clean, and well organized hardware store, ever! I also got keys made and know I’ll come back again! Really nice personnel, every one I met was kind and helpful.
- RDRebecca DayDec 24, 20255.0Great care was taken to install the dryer and move it around some tight corners. The two young men were very professional, courteous, and efficient.
- JDJames DeangeloDec 18, 20255.0Excellent service. They came they diagnosed, then they returned with the right part and fix their double oven.
- CTConnie TroupeDec 17, 20251.0Replaced a part on my double oven and then their servicemen says, " oh yeah..your circuit board going. No replacement available, you'll need new ovens". Id have gladly replaced my oven from JB... but not now. Sorry Rodney! Your service department is disgusting! My money would have gone toward new ovens. Not wasted on an oven thats going to fail with no service available! Update from response: there is no repair available..no mutual agreement on our end!
Frequently Asked Questions About JB Zimmerman
What types of appliances does JB Zimmerman offer?
JB Zimmerman offers a wide range of appliances including kitchen appliances, laundry appliances, grills, refrigerators, ranges, cooktops, ovens, microwaves, dishwashers, freezers, and more.
Does JB Zimmerman provide delivery and installation services for appliances?
Yes, JB Zimmerman provides appliance delivery, installation, and certified warranty service, along with expert in-house appliance repair within a 25-mile service radius.
What are the store hours for JB Zimmerman?
JB Zimmerman is open Monday to Friday from 7:00 AM to 8:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM.
Where is JB Zimmerman located?
JB Zimmerman is located at 880 E Main St, New Holland, PA 17557, USA, in Lancaster County.
Which appliance and hardware brands does JB Zimmerman carry?
JB Zimmerman carries numerous brands including GE Appliances, Whirlpool, Bosch, Samsung, KitchenAid, LG, Jenn-Air, Sub-Zero, Wolf, Amana, and many more.
Does JB Zimmerman offer any specialty services such as carpet cleaner rentals or paint matching?
Yes, JB Zimmerman offers services including carpet cleaner rentals, screen repair, appliance delivery, appliance installation, appliance repair, engraving, and paint matching.
Are there other JB Zimmerman locations nearby?
Yes, nearby there are JB Zimmerman Ace Hardware and JB Zimmerman Hardware, Appliance and Rental stores, providing additional retail and appliance services.
What nearby places can I visit for dining options around JB Zimmerman?
Near JB Zimmerman, you can visit several dining spots such as A Slice Of Brooklyn, Two Cousins Pizza, and A Slice of Brooklyn - New Holland, which offer pizza, Italian food, and frozen yoghurt.
Are there any nearby services for shipping or postal needs close to JB Zimmerman?
Yes, there is a UPS Authorized Shipping Provider nearby that offers courier, delivery, and postal services, which can be convenient for mailing packages during your visit or errands.
What makes JB Zimmerman a trusted choice for appliances in Lancaster County?
JB Zimmerman is a 4th generation, family-owned store since 1931, providing start-to-finish appliance sales, delivery, installation, certified warranty service, and expert in-house repairs within a 25-mile radius, ensuring reliable local support.