Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Montoursville, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
701 N Loyalsock Avenue, Montoursville, PA
17754, United States
Hours
Reviews
4.0
1,576 reviews
5 stars
777
4 stars
381
3 stars
181
2 stars
87
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and long wait times.
Product Quality
Several customers reported receiving damaged or low-quality products, leading to dissatisfaction with their purchases.
Staff Knowledge
Customers noted a lack of product knowledge among staff, with some employees unable to assist effectively or provide accurate information.
Checkout Experience
Many reviews criticized the reliance on self-checkout systems, leading to long lines and frustration among customers.
Positive Employee Interactions
Despite negative experiences, some customers praised individual employees for their helpfulness and knowledge, indicating that there are standout staff members.
- SOShawn OliverNov 11, 20252.0Seems like workers don't communicate or something you get wood from the reduced rack then go to pay an they look at you like your crazy it's like don't you kno they mark damaged wood down instead of throwing it out byt no they don't then you got the line backing up ppl getting mad no cool. Also they try everything to not honor the craftsman an kobalt hand tools life time warranty
- DMDennis MalenfantNov 6, 20251.0Never have what we need without having to pay higher than you can/want to. Employees for the most part just don't care
- JPjoseph paulhamusOct 16, 20251.0Ordered a door that cost me over $1000 witch they delivered damaged. Called to see what they could do for me and to my surprise not a damn thing. So I would highly recommend Home Depot. Don't give this place your money. Guess I will be fixing my new busted up door on my dime. Thanks for nothing!!!!!!!!!!!!!
- JHJulian HanicakSep 6, 20251.0First off this has to be the worst Lowe’s I’ve ever been too. What Lowe’s doesn’t have a roofing aisle? I walk into building material and asked the associate where the roofing aisle was that way I can get everything I needed just to get told it’s all in the back and to go to customer service. Asked the guy 4 times where the sample shingles were before he finally told me there’s a sample sheet on the back wall. Which most of the shingles were not in stock at all. I then proceeded to customer service to place my order and the one girl kept saying to me you know people do this online because she didn’t want to do her job. Handed me the zebra to input all of the skus into the zebra just so she can do it. I shouldn’t have to do your job as a pro customer. I worked at Lowe’s for 2 years I shouldn’t have to do their job when I work for myself now. As we’re going through all the items she kept saying “is that it.” Over and over then proceeded to tell me people usually do this at pro, (pro doesn’t work past 6pm.) Finally get done with the order of shingles and materials needed and I asked if we could do an emergency delivery as my clients roof was literally caving in. To get told by the head cashier and associate at the desk that “Lowe’s no longer does emergency deliveries.” Which is an absolute bullshit lie. I called up a supervisor from another Lowe’s and asked and they said with a mangers approval you are allowed. Wouldn’t even get me a manager to tell him there’s situation. The owner of this store should feel ashamed of his employees that he’s hired at this Lowe’s. This Lowe’s made me contemplate driving 40 miles to bloomsburg to Home Depot bc at least there I wouldn’t have an issue with anything. Also some of the shingles from the delivery had cosmetic issues. Do better. I refuse to ever use this Lowe’s again if I’m back in the Williamsport area.
- VMVan McBryanAug 4, 20251.0I recently bought a weed burner at Lowe's. This has to have been the biggest piece of garbage I have ever bought. Safety valve, safety in the gas flow valve. As soon as you gave it a little bit of "too much gas" it would shut off. If you open the tank valve "too much" it would shut off. IT'S A WEED BURNER. I WANT TOO MUCH GAS. If you are to stupid to use one don't buy it. Or if you are stupid enough to hurt yourself using "TOO MUCH GAS " well I guess we just cleaned up the gene pool. Where did self responsibility and reasonable thinking go. Now we need government control on weed burners so we don't hurt ourselves. What a generation.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Montoursville, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, plumbing essentials, outdoor equipment, and more.
What are the store hours for Lowe's Home Improvement in Montoursville?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to its customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places I can visit after shopping at Lowe's in Montoursville?
Yes, you can visit Weis Markets for groceries, Dominic's of New York for food, or Snyder's Nursery for gardening and flowers, all located near Lowe's.
How can nearby transit or services like UPS Access Point help me when shopping at Lowe's?
UPS Access Point nearby provides convenient shipping and courier services, which can be useful for sending or receiving packages when visiting Lowe's.
Where can I get propane near Lowe's Home Improvement in Montoursville?
Blue Rhino Propane Exchange is located nearby and offers propane supply services convenient for customers shopping at Lowe's for outdoor equipment or grilling supplies.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's provides a variety of installation services including for appliances, flooring, doors, windows, blinds, and more to help complete your home improvement projects.