Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Montoursville, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
701 N Loyalsock Avenue, Montoursville, PA
17754, United States
Hours
Reviews
4.0
1,583 reviews
5 stars
782
4 stars
381
3 stars
181
2 stars
87
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or damaged upon delivery.
Staff Knowledge
There were mixed reviews regarding staff knowledge, with some employees being helpful and knowledgeable while others were described as uninformed.
Checkout Experience
Numerous complaints were made about the lack of cashiers and reliance on self-checkout, leading to long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and the overall store cleanliness.
- DPDeana PereiraJan 4, 20265.0Great customer service. Easy pick up.
- JKjeanmarie kellerDec 30, 20251.0Actually, I would like to give a -5 stars. The website says they have something in stock. When I tried calling to verify the product was actually here, the phone rang about 40 times. This has occurred numerous times. And the AI assistant, what a joke!!!! Taking my business elsewhere.
- JKJustin KiblerDec 14, 20251.0Zero star … this store compared to Home Depot is night and day… no one knows anything at Lowe’s and u gotta hunt for someone to help you and no one works a register so lazy… at Home Depot there are a lot of employees waiting and wanting to help .. overall Lowe’s just sucks and needs to go bankrupt and let Home Depot take over the home improvement stores worldwide …. Lowe’s sucks
- AMAhmed MohamedDec 10, 20255.0Lowe's always Lowe's great ,clean and organized
- DBDiana BennettNov 28, 20255.0Found what we needed convenient
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Montoursville, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, plumbing essentials, outdoor equipment, and more.
What are the store hours for Lowe's Home Improvement in Montoursville?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 7:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to its customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
Can I return or exchange items purchased from Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places I can visit after shopping at Lowe's in Montoursville?
Yes, you can visit Weis Markets for groceries, Dominic's of New York for food, or Snyder's Nursery for gardening and flowers, all located near Lowe's.
How can nearby transit or services like UPS Access Point help me when shopping at Lowe's?
UPS Access Point nearby provides convenient shipping and courier services, which can be useful for sending or receiving packages when visiting Lowe's.
Where can I get propane near Lowe's Home Improvement in Montoursville?
Blue Rhino Propane Exchange is located nearby and offers propane supply services convenient for customers shopping at Lowe's for outdoor equipment or grilling supplies.
Does Lowe's offer installation services for purchased products?
Yes, Lowe's provides a variety of installation services including for appliances, flooring, doors, windows, blinds, and more to help complete your home improvement projects.