Raymour & Flanigan Furniture and Mattress Store

4.8
2470 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 985 Bethlehem Pike in Montgomeryville, PA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
985 Bethlehem Pike, Montgomeryville, PA
18936, United States

Hours

Reviews

4.8
2,470 reviews
5 stars
2,247
4 stars
128
3 stars
31
2 stars
17
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and helpful sales staff, highlighting specific employees like Steve, Sherry, and Michele for their exceptional service.

Sales Experience

Customers appreciated the no-pressure sales approach, allowing them to browse comfortably while receiving assistance when needed.

Product Quality Issues

Some customers reported dissatisfaction with product quality, particularly regarding furniture wear and mattress defects, leading to frustration with customer service follow-up.

Delivery Service

The delivery team received positive feedback for being efficient, courteous, and helpful during the setup process.

Store Environment

The showroom was noted for its cleanliness and good selection, although some customers mentioned that certain locations appeared outdated.
  • BP
    Bryan Pflanz
    Oct 23, 2025
    5.0
    We were well taken care of by a gentleman, Steve, who was extremely professional, knowledgeable, and friendly as well. A very pleasurable experience top to bottom. He earned our business!!
  • AA
    Ahmed Abdelrahman
    Oct 19, 2025
    1.0
    Raymour & Flanigan is the definition of a bait-and-switch operation. Their so-called promotions are nothing more than tactics to get you through the door, only for the terms to completely change once you’re locked into the purchase. By then, you’re stuck — and they know it. The employee assisting us clearly had no idea how to process the order, fumbling with the tablet for an unreasonable amount of time. When I raised my concerns, the store manager couldn’t have been more dismissive or rude — completely unprofessional and condescending. It’s clear that once they have your money, customer care no longer matters. I will never purchase from Raymour & Flanigan again and will make it a point to warn others to avoid making the same mistake.
  • DS
    Diane Sobrinski
    Oct 5, 2025
    5.0
    The salesman was polite, honest and helpful .
  • WS
    William Dorn Sr.
    Oct 2, 2025
    1.0
    Purchased a very expensive Swade living room set in 9/2024 together with their Platinum Protection Plan which was also very pricey. Set was showing extreme wear within a year. IE; Swade had become very lose & saggy on all 3 pieces even though we only have a 2-person household with very limited guests. Contacted store & Customer Care Mngr. got a tech out within 4 days. Tech could not fix problem, took pictures & assured us it was a manufacture defect. After 1 week of no further contact, reconnected with Cust Care Mngr. After 2 more weeks of no return calls was finally given number of Service Mgr. because she informed Cust Care she had not received repair summary from technician. 2 days later finally got hold of Service Mgr. who informed us nothing further was planned because condition was acceptable. She also had nothing to say about having never contacting us with her decision. Needless to say, having been a Raymour customer for over 25 years we will never return again!
  • DM
    Danielle McManus
    Sep 29, 2025
    5.0
    We got there right before store opening and were immediately greeted by a sales manager (Steve). He was welcoming and explained signage and then left us alone to shop. There was no pressure to buy. Steve was informative and laid back in his sales approach which we appreciated. Everything went smoothly and we look forward to getting our new furniture this week.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What kinds of products does Raymour & Flanigan Furniture and Mattress Store offer?

Raymour & Flanigan offers a wide selection of high-quality furniture and mattresses including couches, bedroom sets, dining room furniture, and more.

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 985 Bethlehem Pike, Montgomeryville, PA 18936, USA.