Brand Certified
Pool City - Monroeville
4.2(190 reviews)
Certified by Pool City - Monroeville • Feb 22, 2026
Business Details
5030 William Penn Highway, Monroeville, PA
15146, United States
Certified by Pool City - Monroeville • Feb 22, 2026
(724) 325-1402
Certified by Pool City - Monroeville • Feb 22, 2026
About
Certified by Pool City - Monroeville • Feb 22, 2026
Hot Tub StoreSauna StoreBilliards Supply StoreOutdoor Furniture StoreSwimming Pool Supply Store
Location
Certified by Pool City - Monroeville • Feb 22, 2026
Pool City - Monroeville
5030 William Penn Highway, Monroeville, PA
15146, United States
Hours
Certified by Pool City - Monroeville • Feb 22, 2026
Reviews
4.2
190 reviews
5 stars
119
4 stars
33
3 stars
11
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and helpful staff, particularly highlighting individuals like Jason, Jake, and Chuck for their patience and no-pressure sales approach.
Product Knowledge
Customers frequently noted the staff's expertise in explaining product features and options, which contributed to a positive buying experience.
Installation Issues
Several reviews expressed frustration with delays and lack of communication regarding pool and hot tub installations, indicating a need for improvement in this area.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service and unresponsive staff, suggesting inconsistency in customer interactions.
- JEJames L. Nardelli Jr., Esq.5 days ago5.0Worked with Jason. Highly knowledgeable and patient in walking us through all aspects of purchasing a jacuzzi hot tub. Excellent experience.
- JOJustin OstrichFeb 2, 20265.0A few things here... My wife and I had a wonderful experience dealing with Pool City in Monroeville. A gentleman by the name of Bradyn helped us with all our questions. He did not try to sell us anything, he just answered all our questions about the pool tables, shuffle board and ping pong tables. We bought all three!
- VBVincent BJan 10, 20265.0Had a great experience buying a sauna from Bradyn and Jason today. Both very informative and pleasant.
- SJSantos Hernandez Jr.Nov 26, 20255.0Purchased a hot tub with Jason B. We were very pleased with his knowledge and insight. Even though it took us six months to make our decision he was extremely patient with us. No pressures sales ever!!
- BBBrian BerryNov 9, 20255.0Alex is outstanding!! We’ve bought patio furniture, a ping pong table topper, and so much more from this pool city center. Alex is always professional, knowledgeable, and caring. Thanks for consistently delivering a great experience!
Brand Certified Facts from Pool City - Monroeville
Pool City - Monroeville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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