Find everything you need for home upgrades at Lowe’s in Monroeville, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service experiences, including rude staff and lack of assistance.
Delivery Issues
Numerous reviews highlighted significant problems with delivery and installation services, including delays and miscommunication.
Helpful Staff
Some customers praised specific employees for their helpfulness and professionalism, indicating that there are positive interactions despite overall dissatisfaction.
Store Management
Several reviews criticized store management for being unresponsive and unhelpful in resolving issues.
Checkout Experience
Customers expressed frustration with long checkout lines and a lack of cashiers, leading to a negative shopping experience.
TW
Tyler White
2 days ago
5.0
Franco and Rafiel installed 100% with professionalism.
LL
Lou
6 days ago
5.0
My goto store for DIY.
They have what I need 95% of the time. Highly recomended.
AM
Aaren McMichael
6 days ago
5.0
Always east to get in and out.
N7
Nunyabiz 777777
Jan 5, 2026
4.0
Lowes needs to give their Pros better discounts. Making them buy over 2k worth of stuff to get on the bid room is a garbage system. I buy over $2k worth of stuff collectively almost every week.. but because i don't buy it all at once it doesn't give me any discount!?? That's trash. 🗑
BB
Betty
Dec 29, 2025
3.0
I was not asking for a refund. I just wanted them to take back an unopened, unmixed can of paint. They wouldn’t take it back because I had used tap to pay. Now I have to dry it out and it will go to the landfill. Brilliant.
As per Lowe’s notice below I tried once again to discuss this. No different reply.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Monroeville, PA?
You can find products such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Monroeville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Hours vary on holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
Check your order status online by entering your order number or logging into your MyLowe's account. You will receive email updates regarding your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online if purchased on Lowes.com or return in-store with proof of purchase.
What installation services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, cabinets, flooring, doors, windows, HVAC, bathroom fixtures, and many more home improvement needs.
Are there any nearby services that can assist me with keys or locksmith needs near Lowe's in Monroeville?
Yes, minuteKEY and Minute Key locksmith services are located close to Lowe's, providing convenient options if you require key duplication or locksmith assistance.
If I visit Lowe's, are there nearby transit options to help me get to the store?
The Greyhound Bus Stop - Monroeville Bus Stop is nearby, offering bus service to help you reach Lowe's conveniently if traveling by public transit.
What are some nearby places where I can manage my finances if I am shopping at Lowe's?
Nearby financial services include Citizens Bank, Parkvale Bank, First National Bank, and Dollar Bank & Loan Center, all conveniently located near Lowe's for your banking needs.