Lowe's Home Improvement

4.2
1049 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mill Hall, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
284 Hogan Boulevard, Mill Hall, PA
17751, United States

Hours

Reviews

4.2
938 reviews
5 stars
523
4 stars
245
3 stars
79
2 stars
39
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

While some employees are friendly and helpful, many customers reported a lack of product knowledge among staff, leading to frustration.

Delivery Issues

Numerous reviews highlighted significant problems with delivery services, including poor communication and unprofessional behavior from subcontractors.

Product Quality

Customers expressed dissatisfaction with the quality of certain products, particularly appliances, and noted issues with stock availability.

Store Experience

The store is generally clean and organized, with a good selection of items, but customers often faced long wait times at checkout due to limited cashiers.

Customer Service

Mixed feedback on customer service; while some employees provided excellent assistance, others were reported as unhelpful or rude.
  • HB
    Heather Boudwin
    4 days ago
    5.0
    Dealing with Lowes has been great, Spencer in home appliances has been very helpful and I am so grateful for the support we've received and for how their honoring their customer wishes and core values they have as a company and I will definitely be a returning customer, they've made an exception when they normally can't so they will always have me as a customer.
  • DH
    Daniel Hunter
    Oct 30, 2025
    5.0
    We have dealt with Lowe's for many years. That would not be the case if we were not happy with their products, price, and staff. Staff. A little hard to find someone to wait on you depending upon the time of day. But in the end things always work out.
  • BD
    B D
    Oct 27, 2025
    2.0
    Staff is friendly, however most are unknowledgeable. Every time I asked question about a project to start, their heads went down strait to the device. Even got bad advice that cost me money. It seems Lowes are not investing in employment knowledge. Instead of training, and paying a livable wage, they hire anybody that can use a device. I like the employees they are worth it, train them! Also, very rarely do they have a human at consumer checkout lane, they have 4 self checkout ran by 2 employees. I walk down to pro checkout and walk back to my car because I don’t work at lowes!
  • JB
    james boone
    Oct 20, 2025
    1.0
    Terrible delivery sub contractors. Posted speed limit on private road is 5mph. This company flew up and back the road delivering a product to a neighbor. I told driver it's 5mph on road. He said no speak english. Driver also refused to say who he delivered for. Said, no speak english. Owner of house said he bought product from Lowes.
  • CA
    Christopher Austin
    Oct 6, 2025
    5.0
    Lowe’s Home Improvement truly deserves a solid five-star rating for its outstanding service, product selection, and overall shopping experience. From the moment you walk in, the store feels clean, organized, and easy to navigate, with helpful signage and wide aisles that make finding what you need a breeze. The employees are consistently friendly, knowledgeable, and willing to go above and beyond—whether it’s helping locate a specific tool, cutting lumber to size, or offering expert advice on home renovation projects. Lowe’s also stands out for its high-quality inventory, from trusted brands in appliances, hardware, and garden supplies to affordable in-house options that deliver great value. Online ordering and curbside pickup are seamless, and checkout—both in-store and online—is quick and efficient. Overall, Lowe’s continues to be the go-to destination for homeowners, contractors, and DIY enthusiasts who expect top-notch products and service every time.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.