Business Details
About
Chimney SweepMasonry ContractorAir Duct Cleaning ServiceChimney ContractorFire & Water Damage RestorationFireplace ContractorFireplace Store
Since 1981, D.J. Cross, Inc. has served nearly 35,000 families and businesses in Philadelphia, the Main Line and beyond. Our experts specialize in the maintenance and restoration of residential and commercial chimney, masonry, air duct and dryer venting systems.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
560 reviews
5 stars
545
4 stars7
3 stars1
2 stars0
1 star7
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for being professional, knowledgeable, and courteous during their service.
Quality of Work
Many reviews highlighted the high quality of work performed, with customers expressing satisfaction with installations, cleanings, and repairs.
Customer Service
While most feedback was positive regarding service, there were some complaints about communication and follow-up, indicating room for improvement in customer service.
Timeliness
Customers appreciated the punctuality of the technicians, noting that jobs were completed efficiently and on time.
Recommendations
A significant number of customers highly recommended DJ Cross for their fireplace and chimney needs, indicating strong customer loyalty.
- SAStephanie Anctil1 day ago5.0Everyone on the team was knowledgeable, friendly and neat. I’m so glad that I chose DJ Cross to do my chimney work!
- NCNicole Cerami5 days ago5.0Chris and his coworker did a great job. They inspected our chimney and answered all of my questions. I appreciate that they put a drop cloth down and kept the work area clean. I feel confident in this service and highly recommend this business. It was a very pleasant experience from scheduling to completion.
- VVValeri5 days ago5.0Highly recommend D.J cross for your chimney/ fireplace needs. They’re professional, prompt and reliable.
- LMLesa MasonJan 3, 20265.0From the inspection through the selection and installation all went great. I appreciate the clarity, professionalism and the knowledge shared with me throughout the process. Thank you!!!
- LMLee MecciaDec 22, 20255.0We were due for a chimney sweep and when I learned that they did dryer vent cleanings as well, it seemed like a good idea to do both. The team walked us through before/after pics, did a drone review of the rooftop chimney area and got us all sorted out. The technicians were friendly, clean, and efficient. Will have them back out for a cleaning next time!
Frequently Asked Questions About D.J. Cross, Inc. Chim Chimney Sweeps
What types of services does D.J. Cross, Inc. Chim Chimney Sweeps provide?
D.J. Cross, Inc. specializes in chimney sweeping, inspection, repair, flue relining, rebuilding, flashing, fireplace and chimney construction, woodstove and gas fireplace installation, masonry restoration, air duct and dryer vent cleaning and repair, and custom rain cap and chase cover installation.
Where is D.J. Cross, Inc. Chim Chimney Sweeps located?
The business is located at 300 S Pennell Rd, Building 100, Media, PA 19063, United States.
What are the operating hours of D.J. Cross, Inc.?
D.J. Cross, Inc. is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options does D.J. Cross, Inc. accept?
They accept American Express, Cash, Check, Discover, Financing, Invoice, Mastercard, and Visa as payment options.
Is D.J. Cross, Inc. certified or affiliated with any professional organizations?
Yes, they are affiliated with Chimney Safety Institute of America (CSIA), National Fire Protection Association (NFPA), National Fireplace Institute (NFI), National Air Duct Cleaning Association (NADCA), and Certified Dryer Exhaust Technicians (CDET).
Does D.J. Cross, Inc. offer online estimates and wheelchair accessible facilities?
Yes, D.J. Cross, Inc. offers online estimates and has wheelchair accessible entrances and restrooms.
Which nearby transit station can help customers reach D.J. Cross, Inc. Chim Chimney Sweeps?
Customers can use Glen Riddle Station (Septa), a nearby train station, to conveniently access D.J. Cross, Inc. Chim Chimney Sweeps.
Are there other home service providers near D.J. Cross, Inc. for customers needing multiple services?
Yes, nearby you can find Dream Team - Plumbing, Heating, Cooling, & Electric and Dream Team Home Services, which provide plumbing, HVAC, electric, and appliance repair services, useful for customers seeking complementary home maintenance.
What recreational facilities are near D.J. Cross, Inc. for customers who want to visit nearby after their appointment?
Broad Street CrossFit, a gym and sports venue nearby, offers recreational activities for customers to enjoy before or after their visit.
Can customers combine their visit to D.J. Cross, Inc. with a trip to local restaurants or bars nearby?
Yes, Martins Crest Tavern and Martin's Tap House Tavern are nearby local bars and pubs that customers might visit before or after their service appointment at D.J. Cross, Inc.