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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Mechanicsburg, PA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,320 reviews
5 stars
1,307
4 stars
558
3 stars
221
2 stars
83
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are criticized for being rude and unprofessional.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about items being out of stock or misrepresented online.
Checkout Experience
Many customers express frustration with long wait times at checkout and the reliance on self-checkout, which can lead to issues.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including damaged items and poor communication.
Staff Knowledge
While some employees are noted for their helpfulness and knowledge, others are described as lacking product knowledge and being dismissive.
- SKStevo K1 day ago5.0It's truly amazing how eager the employees here are willing to help! "RoRo" in particular is a stellar example of the BEST! She's knowledgeable, helpful, friendly AND funny! This Lowe's is on my top "go-to" list!
- RBRenee Bordlemay3 days ago4.0Staff is always knowledgeable and helpful.
- KDKaitlynn DolanDec 17, 20255.0We had the worst experience ever with getting a dishwasher with install. Too long of a horror story to type. My reason for 5 stars is because of Greg at the mechanicsburg store. He was the only one through the whole process who helped us and cared about our situation and cared to make it right. Thank you, Greg!
- KDKaty DishmanDec 12, 20251.0I would give zero stars if I could, horrible experience with refrigerator delivery, 1st refrigerator was damaged when they arrived, so it needed returned, had to wait four days for new one but couldn’t deliver refrigerator in time frame that we asked, you would think our delivery would be 1st delivery of the day since we received a damaged product, but apparently not the case, so needed to wait two more days, finally arrived, and delivery people were rude and disrespectful, broke the outside railing and my Christmas decorations, and left a total mess in the kitchen and outside in the driveway, and also did not run water through lines for water and ice cube maker, to make sure it was running properly and clearly, ice cubes and water were gray, apparently from the filter, they were suppose to run water through the lines, which they did not do. They were extremely loud and unprofessional during the delivery process. We are renting so had no choice in the matter of where we got our refrigerator from, but from past experience we have always steered away from Lowe’s due to their customer service. This experience was awful and I will never step foot in a Lowe’s store again. Home Depot will always be the clear winner every time, there are always helpful and put their customers first. Can guarantee this would not happen with them. Beyond frustrated and disgusted.
- MGmichael gomezNov 28, 20251.0I showed up at Lowe’s at 5 AM this morning only to find a row of lawn chairs sitting in front of the entrance, apparently being used to “hold places” in line for people who weren’t even there. Not a single person was physically waiting—just empty chairs. This is completely unacceptable, and it reflects poorly on the store’s management. Allowing customers to reserve a spot without actually being present is unfair to anyone who shows up early and waits responsibly. It creates an unorganized and disrespectful environment, especially for those who make the effort to arrive on time. A store should not allow unattended chairs or objects to act as placeholders. If someone wants a place in line, they should be there in person. I hope management takes this seriously and establishes a clear, fair policy moving forward..
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mechanicsburg, PA?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mechanicsburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging in to your MyLowe's account; email updates are sent if your order status changes.
What brands does Lowe's Mechanicsburg carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Weber, and many others.
What payment options are accepted at Lowe's in Mechanicsburg?
Payment options include American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby restaurants can I visit before or after shopping at Lowe's?
Nearby restaurants include Plaza Azteca Mechanicsburg for Tex-Mex cuisine, Jasmine Chinese Kitchen for Asian dishes, TGI Fridays, and Appy's Cafe for quick meals.
Where can I find nearby automotive services when visiting Lowe's?
CJ’s Tire & Automotive is close by and offers tire sales and automotive repair services.
Are there any nearby housing options near Lowe's in Mechanicsburg?
Yes, Lincoln Military Housing - Mechanicsburg is nearby, offering apartments and condominiums which could be convenient for locals or military personnel needing home improvement supplies.
Does Lowe's provide assistance for product recalls and safety information?
Yes, product recalls and safety news for items sold at Lowe's are posted on the Lowe's Recalls and Product Safety News page online.