Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mechanicsburg, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,302 reviews
5 stars
1,298
4 stars
557
3 stars
219
2 stars
83
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Product Availability
Customers appreciated the wide range of products available, but some experienced issues with stock discrepancies and delivery problems.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
Many customers expressed frustration with the self-checkout system and long wait times, preferring traditional cashier service.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for lacking product knowledge.
- BBBrian BaldridgeNov 5, 20255.0Welcoming staff. Had what I needed. Checkout took minutes.
- PPpjengland01Nov 3, 20255.0My go to store for hardware and materials.
- JDJeff DimovOct 30, 20255.0Good service and products. And Veteran discount!
- TLTaylor LewisOct 30, 20251.0HORRIBLE customer service at this store. I will never buy another product from Lowes again. My money will be given to Home Depo in the future. Lowes does not take any responsibility for their vendors nor do they take responsibilities for their mistakes. Cost my family well over $10,000 and cost me days off of work for THEIR mistakes. I ordered a custom vanity and counter top from them over $6,000 alone and it came in wrong multiple times and broken. Had to return the products for a total refund and set my project back 10 weeks.
- JBJarred BenderOct 4, 20251.0Purchased a grill, the salesman asked us about a delivery date and gave us options for Sunday the 5th between 8/12 we accepted the date. A few days later we get an email saying the dates been changed and it’s the 6th between 8am 8pm…. I call the store 2 different people from Mechanicsburg stored 1 being a manager assured me it would be the 5th……starting to see a trend now 🤷♂️ I run get another message and email on Thursday confirming the 6th again, I call the store and speak to a manager who now explains Lowe’s doesn’t do weekend and I should have never been told that. So a week later no grill and most lowes associates and managers are trained to lie to make a sale…… love the business moto
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mechanicsburg, PA?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mechanicsburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, Sunday from 8:00 AM to 8:00 PM, with special holiday hours on select dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering the order number or logging in to your MyLowe's account; email updates are sent if your order status changes.
What brands does Lowe's Mechanicsburg carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, Weber, and many others.
What payment options are accepted at Lowe's in Mechanicsburg?
Payment options include American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby restaurants can I visit before or after shopping at Lowe's?
Nearby restaurants include Plaza Azteca Mechanicsburg for Tex-Mex cuisine, Jasmine Chinese Kitchen for Asian dishes, TGI Fridays, and Appy's Cafe for quick meals.
Where can I find nearby automotive services when visiting Lowe's?
CJ’s Tire & Automotive is close by and offers tire sales and automotive repair services.
Are there any nearby housing options near Lowe's in Mechanicsburg?
Yes, Lincoln Military Housing - Mechanicsburg is nearby, offering apartments and condominiums which could be convenient for locals or military personnel needing home improvement supplies.
Does Lowe's provide assistance for product recalls and safety information?
Yes, product recalls and safety news for items sold at Lowe's are posted on the Lowe's Recalls and Product Safety News page online.