Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lewistown, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
10472 US Highway 522 South, Lewistown, PA
17044, United States
Hours
Reviews
4.2
991 reviews
5 stars
536
4 stars
271
3 stars
94
2 stars
19
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Product Availability
Customers generally found that the store had a wide selection of items, but there were frequent issues with stock discrepancies and difficulty locating products.
Delivery Issues
Numerous complaints were made regarding delivery services, including missed appointments and unhelpful delivery personnel.
Store Management
Concerns were raised about poor management and employee morale, with reports of disorganization and lack of accountability.
Overall Experience
While some customers expressed satisfaction with their shopping experience, many others indicated frustration with service and product issues, leading to a desire to shop elsewhere.
- FWFreedom WinsNov 15, 20251.0No customer service. The manager of this Lowe’s needs to be fired. Worst Lowe’s I have ever visited. Zero customer service - you wait hours in line to get checked out while a half dozen employees sit and watch you wait. And good luck getting help with finding an item or getting help loading materials - workers here are too lazy to do anything but put in their time and watch shoppers struggle. This town needs a Home Depot.
- CLCaleb LitwillerNov 8, 20255.0Always a great team! good quality products and wonderful service...
- MMMaria MeaseOct 15, 20255.0Usually they have everything we need. Sometimes it is difficult to find and sometimes the employees just seem clueless but usually we figure out what we need and where to find it. Will obviously be back as projects and home improvements still need to be done!
- DDDannySep 29, 20251.0Don’t open a commercial account with Lowe’s. Never got a single statement in the mail and they’re hitting me with lates fees even though I made payments. Whoever helped me out at the front desk was great today. Assistant Manager on the other hand was not at all. Didn’t even say a word to me and picked up the phone and starts agreeing with everything they say. When someone else came out and even said it could be on them.
- JBJoey BellerAug 29, 20251.0Brand new toliet seat in a brand new box purchased the day before today that had been opened and was the wrong one. Took back to customer service with receipt and they refused to take it back. Rude customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lewistown, PA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Lewistown, PA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's in Lewistown offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order changes status.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What installation services are available at Lowe's Home Improvement?
Lowe's offers installation for appliances, countertops, cabinets, flooring, windows, doors, lighting, fencing, roofing, and many more home improvement services.
Are there any tax-exempt purchase options at Lowe's?
Yes, customers can apply for a tax-exempt account at the in-store customer service desk.
What nearby places can I visit before or after shopping at Lowe's Lewistown?
You can visit nearby places such as Pepperinos Pizza or Villa Roma Pizza for a meal, Dunkin' for coffee, or Fort Granville, a local landmark and historical building.
Where can I get propane near Lowe's Home Improvement in Lewistown?
Blue Rhino Propane Exchange is located nearby for your propane supply needs, convenient to visit when shopping at Lowe's.
Are there locksmith services close to Lowe's Home Improvement in Lewistown?
Yes, there are multiple Minute Key locations nearby offering key and locksmith services for your convenience.