Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lebanon, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,586 reviews
5 stars
884
4 stars
428
3 stars
102
2 stars
61
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness, many expressed frustration with the overall lack of available staff and inconsistent service.
Product Availability
Customers generally found that Lowe's had a wide selection of products, but there were complaints about specific items being out of stock.
Store Cleanliness
The store was often described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many reviews highlighted issues with the self-checkout system and long waits for assistance, leading to dissatisfaction with the checkout process.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported significant issues, particularly with appliance delivery and order fulfillment.
- SWSarah Wamble5 days ago5.0Great place! Good prices, and amazing service!! ✨
- CMChris Morgan6 days ago1.0Management was completely unavailable I came into the service desk and the lady that was their said every supervisor / manager was on do not disturb. Then before arriving to the store I got hung up on by the manager / supervisor jennifer. I had been driving around for 6 hours through four different states to locate a part that I needed.
- JYJesse YermalovichDec 15, 20255.0I had a great experience working with Will Morales at Lowe’s. Will was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to understand what I needed, answered all of my questions clearly, and made sure I found the right products without feeling rushed. His positive attitude and strong work ethic really stood out, and it’s clear he takes pride in providing excellent customer service. Employees like Will make shopping at Lowe’s a much better experience. I would gladly recommend asking for him if you need assistance. Thank you Jesse Outlaw power washing
- BBBrandon BatesDec 4, 20255.0Had a $8000 order that another store (HD) wouldnt fulfill and have us a hard time with a government card. Called Lowe's, They started pulling stuff before we even got there. Great people to work with. 10/10 would recommend
- BWBRUCE WILDNov 28, 20254.0We needed a small appliance, but this store didn't carry such items... only on line. The rest of the store was typical and had everything else we looked for. The staff was very helpful and courteous.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Lebanon, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, paint, patio furniture, power tools, plumbing, and more.
What are the store hours for Lowe's Home Improvement in Lebanon, PA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's in Lebanon, PA provide delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks as forms of payment.
Are there installation and assembly services available at Lowe's Lebanon, PA?
Yes, Lowe's offers a variety of installation services such as appliances, flooring, cabinets, doors, HVAC, lighting, and more, as well as assembly services.
What brands can I find at Lowe's Home Improvement?
Lowe's carries brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, and many others.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online returns start in your order history, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's Lebanon, PA?
Near Lowe's, you can visit Starbucks for coffee, Jonestown Bank & Trust Co. for banking needs, and Cedar Crest Square shopping center for additional shopping.
Are there convenient service partners near Lowe's for shipping and key making?
Yes, nearby you will find UPS Alliance Shipping Partner and UPS Access Point for shipping services, as well as Minute Key for key and locksmith services.
What are some nearby retail stores around Lowe's Lebanon, PA?
Nearby retail stores include Kmart and Target, offering a range of products for your convenience.