Brand Certified
Lowe's Home Improvement
4.1(2167 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1845 Hempstead Road, Lancaster, PA
17601, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(717) 399-1760
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/PA-Lancaster/2687
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lancaster, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,167 reviews
5 stars
1,169
4 stars
516
3 stars
180
2 stars
71
1 star
231
- JJJazzy's by judiMar 11, 20264.0Love Lowe’s. A bit hard to find help
- EZEric ZimmermanMar 8, 20265.0Helpful staff friendly and knowledgeable I picked up two champion 4 American standard toilets everything I needed was included in the box very easy to install best flushing toilet
- EME MMar 5, 20261.0Run sales and put up signs, but then the stuff doesn’t ring up right, so if you want the sale price it’s a huge hassle and wait, not worth it. Store associate was alone on self checkout and was more than happy to have me not buy the item at all instead of doing whatever they would have needed to to get the correct price to ring up. I can understand when you’re by yourself and there are other customers. Was a hassle for both of us but I spend significant time picking out the item, only to leave without it.
- CVChad VinelliFeb 25, 20265.0Cedric in Lumber was very helpful. He was stocking lumber, but took the time to give me more information and advice on several items.
- JKJasmine KraybillJan 30, 20261.0Today I made an online-order for a specific color wood stain from Lowe’s E Lancaster. They said the order would be delivered today without a shipping fee. I was very excited and surprised to have this convenience. The wrong item was delivered a stain that was not any color- simply clear. When i phoned customer service the representative told me there would be a return trip to retrieve the incorrect item and after that was received back in their warehouse it would be 3-10 days for a refund to hit my account. I asked what about the item I ordered and she said first this other item would have to be retrieved. She added this is our policy and it doesn’t matter who i spoke with that would be the process- even before I asked to speak with someone. And when i did ask to speak to the supervisor, she said i may be able to find someone…And so i called Lowe’s corporate number and the representative who answered the phone directed me to download an app to begin my return. I said I would not download an app and he hung up the phone. Awful experience, It’s unclear why Lowe’s has a customer service unit, they are not providing any service to consumer other than instructions on how to do it yourself.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Lancaster, PA?
You can find a wide variety of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor and gardening equipment, and more.
What brands does Lowe's Home Improvement carry?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many more trusted brands.
What are the store hours for the Lowe's Home Improvement in Lancaster, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates will be sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can exchange propane for outdoor equipment?
Yes, Blue Rhino Propane Exchange is nearby, ideal if you need to exchange propane tanks for your grills or outdoor equipment bought at Lowe’s.
What nearby stores can I visit for additional home furnishings or mattresses?
Mattress Warehouse and Bob's Discount Furniture are nearby stores where you can find mattresses and furniture to complement your home improvement projects.
Are there nearby restaurants where I can grab a meal after shopping at Lowe's?
Yes, nearby restaurants include Brewster's Bar-B-Que LLC, Chellas Arepa Kitchen, McDonald's, and Starbucks, which offer various dining options after your visit to Lowe's.
What installation services does Lowe's provide?
Lowe's offers extensive installation services including appliances, cabinets, decking, flooring, doors, garage doors, gutters, HVAC, lighting, roofing, siding, windows, and more.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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