Brand Certified
Lowe's Home Improvement
4.2(2754 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
25 Rohrerstown Road, Lancaster, PA
17603, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(717) 672-0300
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/PA-Lancaster/1127
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lancaster, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.2
2,754 reviews
5 stars
1,583
4 stars
645
3 stars
241
2 stars
101
1 star
184
- MOManny “Bodega” OlivoMar 6, 20261.0So a little over a week ago my mother who is 75 years old stopped in to buy a flashlight & a whistle. It's obvious that store doesn't sell whistles but she didn't know this. She asked an associate for help finding the whistle & his response was "why for ICE?" My mother was taken back by the comment. But didn't react. This is not funny nor is it an appropriate comment. I called the store asked to speak to the GM. Was given an assistant manager to speak with. Asked him to have the GM give me a call. Still have not received a call. This is highly inappropriate, it's profiling & intimidating.
- JAJohnny AngelFeb 24, 20265.0How many Lowe's would Rob Lowe rob if Rob Lowe would rob Lowe's?? This isn't a rhetorical question I do expect an answer and there will be a pop quiz on this information covered so be ready and have your two sharpened number two pencils and a brown bag lunch .
- TTTime’s TickingFeb 21, 20261.0I have a verified military account with Lowe’s. I do not carry a physical wallet, as I use tap pay for purchases and keep clear photos of the front and back of my driver’s license on my phone. In Pennsylvania, this is a legally acceptable form of carrying identification, and I routinely use it without issue. Gas stations scan it for age verification, and Penske has scanned it for truck rentals. However, Lowe’s requires the physical license, even though the only purpose is to confirm that my name and photo match what is already displayed on the screen for my verified military account. It’s disappointing that the process is more restrictive than necessary, especially for verified military customers. Home Depot has implemented a more streamlined system for veterans, and as a result, they will be receiving my business moving forward.
- LSLisa StevensFeb 19, 20261.0Bought a washer with an extended warranty. Water flooded behind the shoot behind the wall and into my bathroom.The other day. So we called to get help and have it repaired.As when we looked at it, the initial installation was done incorrectly with the water hose. The technician shoved the hose into the hole in the back of the washer and wrapped it and wrapped it with electrical tape. Who in the heck does that? We had a date that they were supposed to come out.And fix this.But then they canceled on us and said they can't come out until the middle of the next week. Every number that I have been provided with and called.I have got nothing but a run around. This is definitely made me aware of stores like this. In the past, I have only ever bought from reputable dealers that deal in selling appliances that they back up. I won't make this mistake again.And I hope you folks take something from this and not make the mistake that I did.
- IHIan HeyFeb 15, 20261.0Lowes delivery crew broke the water line to my washer while installing a washer and left. I had to have a restoration crew out to rip out drywall and flooring and my basement ceiling. This is the second time they have done significant damage, last time was a fridge- you can’t make stuff this up. When I attempt to speak to someone at this location who sold me the washer- they tell me to call corporate. I bought a washer from this location and now my house is torn apart. Please don’t buy any appliances from this location. I went to local stores first, but it was a 3 week wait time and my washer had already stopped working.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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