Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
952 reviews
5 stars
793
4 stars
84
3 stars
20
2 stars14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Sales Experience
Many reviews highlighted a low-pressure sales environment, with salespeople focused on finding the right fit for customers rather than pushing for sales.
Delivery Issues
Several customers reported problems with delivery, including damaged items and poor communication regarding delivery schedules.
Product Quality
Customers expressed satisfaction with the quality of the furniture, noting its durability and comfort.
Design Services
The design assistance provided by staff was well-received, with many customers appreciating the personalized help in selecting furniture and layouts.
- DHdeborah holt6 days ago5.0Great customer service!! We purchased a new recliner in @ 15 minutes!! The manager, Kim, is super efficient!
- HFHeidi Feeney6 days ago5.0I had been looking for a sleeper sofa that would fit in my small living room, preferably with a chaise. I had almost given up when I saw La Z Boy was having their black Friday sale, so I took a chance and stopped in, I was greeted by Kim who quickly ascertained what I was looking for and led me right to a perfect sleeper sofa with chaise!!! She then spent a lot of time with me picking out which fabric to cover it with, she was so patient especially when I got confused, lol. I then decided to add a power swivel rocker recliner and once again Kim led me to the perfect one. I cannot wait till they are delivered. Thanks Kim and the Lancaster PA La Z Boy.
- GSGina SpanglerNov 12, 20255.0The deciding factor in our choice was that Kim recommended the designer Cara come to our home with samples and design preview. Can’t wait to get our new furniture.
- SCSharon CancillaNov 9, 20255.0My husband and I just puchased living room furniture. We were very impressed with the customizations available for the furniture. We experienced excellent customer service from all the sales team. We are looking forward to getting our new furniture in 6-8 weeks!
- KLKath LNov 6, 20255.0Helpful and knowledgeable sales consultant, making the process easy to find the recliners that met our very specific needs. Delivered on time and with no issues. Enjoying our new chairs!
Frequently Asked Questions About La-Z-Boy Lancaster
What types of furniture products does La-Z-Boy Lancaster offer?
La-Z-Boy Lancaster offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to fit your unique style.
What are the store hours for La-Z-Boy Lancaster?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Lancaster offer delivery services?
Yes, La-Z-Boy Lancaster provides delivery services for their furniture products.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Lancaster?
No, proof of COVID-19 vaccination is not required to visit La-Z-Boy Lancaster.
What payment methods are accepted at La-Z-Boy Lancaster?
La-Z-Boy Lancaster accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is La-Z-Boy Lancaster located?
The store is located at 1484 Harrisburg Pike, Lancaster, PA 17601, USA.
What makes La-Z-Boy furniture unique?
La-Z-Boy furniture combines high-quality construction and craftsmanship with customizable designs and professional design services to help you create a comfortable and personalized home environment.
Are there any nearby dining options when visiting La-Z-Boy Lancaster?
Yes, you can visit nearby restaurants such as LongHorn Steakhouse, Olive Garden Italian Restaurant, TGI Fridays, Romano's Macaroni Grill, and BJ's Restaurant & Brewhouse before or after shopping for furniture.
What nearby stores can I visit alongside La-Z-Boy Lancaster for complementary shopping?
Nearby stores include Sleep Number (mattress store), The Vitamin Shoppe (health supplements), and Warren Jewellers (jewelry), offering a variety of shopping experiences in the area.
Are there any nearby services or attractions that might be of interest when visiting La-Z-Boy Lancaster?
Nearby you can find Behrman Chiropractic for wellness services, as well as Villa Nova, a local dive bar, and Wood Crest Villa, a landmark and retirement home which might be of interest.