Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Lancaster, PA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
898 reviews
5 stars
472
4 stars
233
3 stars
110
2 stars
37
1 star
46
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor items available, including unique and seasonal products.
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for being unhelpful or rude.
Store Cleanliness
Many customers reported issues with cleanliness, particularly in the bathrooms and overall store organization, which detracted from their shopping experience.
Pricing Concerns
While some customers find prices reasonable, others feel that certain items are overpriced or that the quality does not match the price.
Shopping Experience
The store layout can be overwhelming, with cluttered aisles making it difficult for customers to navigate and find items.
- YPYashira PabonNov 10, 20253.0I like it but prices are soooo high
- PPPittsburghtwinNov 8, 20255.0Larry who checked me and my twin brother out was one of the best cashier employees I ever come across give this man a raise :)
- MMMr.EnglishAug 28, 20254.0Great prices and surprisingly good selection. Rugs, dining room sets, beds & bedding, sofas and chairs, kitchen wares, outdoor furniture and lots of wall art and decorations. Friendly staff. Convenient location near bus (6 & 19). Offers home delivery next day.
- AAAmber A.Aug 24, 20255.0I shop at At Home pretty frequently and I absolutely love the store, but the last two trips, my friend and I were checked out by Bryant. I like to offer positive reviews when I have great experiences and customer service, and Bryant was no exception. He is one of the most friendly, thorough and positive cashiers I've ever had at any store. The last two times we had Bryant as our cashier, we made a point to say to each other how sweet he was and I made sure to let him and his manager know during our last visit that he always makes our day. He does a fantastic job and should be recognized for his hard work!
- TPTamara PerezAug 24, 20253.0I love going to this place for home decor. The sad part is their bathroom were horrible. This company has to do better with keeping their bathrooms clean. I had to use the bathroom really bad as soon as they opened. I walk into their women bathroom and walked right out! The other two bathroom stalls had a bowel movement in the toilet and the other one had trash all in the stall. Its also ridiculous that customers will leave a mess behind them.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What products can I find at At Home in Lancaster, PA?
At Home offers affordable home décor, furniture, lighting, wall art, and holiday décor with various styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Lancaster?
The store is open daily from 9:00 AM to 10:00 PM except for holidays like Thanksgiving, Christmas, and Easter.
Does At Home in Lancaster offer delivery and pickup services?
Yes, At Home provides in-store pickup, delivery, and no-contact delivery services.
Can I return items to At Home without a receipt?
Yes, returns of unused items in original packaging are fully refunded within 60 days without a receipt, with some conditions; Insider Perks members have 90 days.
What payment methods does At Home accept?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, PayPal, gift cards, and coupons both in-store and online.
Is there a loyalty program at At Home?
Yes, the At Home Insider Perks program offers benefits like a 10% welcome discount, birthday gifts, receiptless returns, and early notices on products.
Where is the At Home store located in Lancaster?
It is located at 1890 Fruitville Pike, Lancaster, PA 17601, USA.
How can I reach At Home customer service?
You can contact them via email at customercareline@athome.com or call +1 717-224-2924.
What nearby places can customers visit before or after shopping at At Home Lancaster?
Customers can visit popular nearby spots such as Kmart for general shopping, ALDI USA for groceries, and Ichiban Japanese Steak & Seafood Restaurant for dining.
Are there convenient amenities near At Home Lancaster for customers?
Yes, nearby amenities include nail salons like L.A. Nails Lancaster and La Nails, as well as health-related services like Madden and Gilbert Physical Therapy.
What local services near At Home Lancaster can help customers with financial transactions?
Customers can use nearby financial services including LibertyX Bitcoin ATMs, PNC bank, and Fulton Bank for their banking and currency exchange needs.