Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
680 West Dekalb Pike, King of Prussia, PA
19406, United States
Hours
Reviews
4.9
1,703 reviews
5 stars
1,660
4 stars
26
3 stars2
2 stars3
1 star12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members, particularly Evelyn and Mary Ann, for their helpfulness, knowledge, and friendly demeanor.
Customer Service
Overall, the customer service experience was highlighted as excellent, with many customers expressing satisfaction with the assistance they received.
Product Knowledge
Staff demonstrated a strong understanding of the products, effectively guiding customers in selecting the right mattresses and pillows.
Store Environment
The store was noted for being clean, organized, and welcoming, contributing to a positive shopping experience.
Return Policy Concerns
Some customers expressed dissatisfaction with the return policy, feeling it was restrictive compared to competitors.
- CMCaleb MIller3 days ago5.0Evelyn helped us out and was amazing, showed the tempur luxe - firm to us. We will definitely be purchasing in the near future!
- PKpatricia kiesendahl4 days ago5.0Shanea was AMAZING!!!! Personable and knowledgeable!!!! She is an asset!!
- BRBen ReedDec 30, 20255.0Wonderful experience. Staff member Evelyn P. was very helpful in assisting with finding pillows and a mattress.
- OSOwen StrongDec 30, 20255.0Incredible experience at the store. Evelyn made sure we were welcome and is a great member of your staff. Will be coming back.
- THTimothy HessDec 20, 20255.0Elelyn Peixoto at the KOP location was very helping while looking into what kind of mattress would best suit my needs and wants!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic Mattress from the King of Prussia store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. For optimal support, use a flat, solid surface or a foundation with slats at least 3 inches wide and no more than 4 inches apart.
How will my new mattress be delivered if I purchase from the Tempur-Pedic Flagship Store in King of Prussia?
Most mattresses come with free White Glove delivery, where your mattress arrives in plastic covering which is removed upon setup. The TEMPUR-Cloud model ships compressed via UPS with delivery to your door and no old mattress removal.
What is the difference between the Medium and Medium Hybrid mattresses at the King of Prussia Tempur-Pedic store?
Medium Hybrid mattresses feature an innovative coil system combined with TEMPUR material, providing pressure relief plus a responsive feel with bounce from coils. Medium hybrids tend to feel softer and include models like TEMPUR-Adapt® and TEMPUR-ProAdapt®.
Does the Tempur-Pedic Flagship Store offer mattresses customized for RVs, boats, or planes?
Yes, custom sizing is available through an authorized partner. Having your specific dimensions ready will help expedite your order. Contact their Sleep Expert at 888-811-5053 for assistance.
Can I get replacement mattress covers at the King of Prussia store?
Replacement covers are available for models with removable covers. You can order online for current models or get help in-store for older mattresses.
What are the store hours for the Tempur-Pedic Flagship Store at King of Prussia Mall?
The store is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
What payment options are accepted at the King of Prussia Tempur-Pedic Flagship Store?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing, Mastercard, and Visa.
Are there nearby places I can visit at King of Prussia Mall in addition to shopping at the Tempur-Pedic Flagship Store?
Yes, there are many nearby retail stores including Pottery Barn for home decor, Ballard Designs for furniture, and Sunglass Hut at Macy's for eyewear. You can explore these to complement your shopping visit.
Where can I grab a coffee or a meal nearby the Tempur-Pedic Flagship Store at King of Prussia?
Nearby options include Starbucks coffee shops for a quick coffee break and Mezeh Mediterranean Grill for Mediterranean cuisine, perfect for a snack or meal before or after your mattress shopping.
Can I find other bedding or sleep-related stores near the Tempur-Pedic Flagship Store in King of Prussia Mall?
Yes, Sleep Number is a nearby mattress and furniture store, providing additional options if you want to compare other brands or products during your visit.