Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 371 Dekalb Pike in King of Prussia, PA to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
371 Dekalb Pike, King of Prussia, PA
19406, United States
Hours
Reviews
4.8
1,992 reviews
5 stars
1,763
4 stars
107
3 stars
39
2 stars23
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, knowledge, and friendliness of the sales staff, particularly highlighting individuals like Mary Ellen, Derek, and Kimberly.
Product Quality
While many customers were satisfied with their purchases, there were some complaints regarding product durability and discrepancies between in-store displays and delivered items.
Shopping Experience
Overall, customers reported a pleasant and stress-free shopping experience, with many noting the lack of pressure from sales staff and the efficiency of the purchasing process.
Delivery Service
The delivery service received positive feedback for being timely and professional, contributing to a smooth overall experience.
Knowledgeable Staff
Several reviews emphasized the staff's extensive product knowledge, which helped customers make informed decisions.
- JQJulia Q4 days ago5.0Kalvin was a outstanding salesman and I recommend asking for him when you arrive
- DSD StephensNov 11, 20251.0Outrageously incapable customer service, I have never experienced anything like it. We ordered a sofa in September, put down a large deposit, and waited the expected 8+ weeks for the piece to arrive. Delivery was scheduled for a Saturday, confirmed through text message on Friday as expected from Raymour, for an 8-10:30 AM window. This is the fun part: Not only was the delivery a complete “no-call/no-show,”. we were NEVER CONTACTED by any R+F employee at any level to even acknowledge this situation. After eventually tracking someone down later that day over the phone, it was vaguely explained that the delivery had been “cancelled” in the system for unknown reasons, with more information sure to come. After three ensuing days of the sales team at the store “waiting to hear back from the warehouse,” I was told the status had actually been marked “delivered” and the order closed. I had already assumed this was the case when I immediately began receiving reminders about paying the remaining balance… how convenient! The actual whereabouts of the sofa are still unknown. It has been a real struggle for any employee of this location to perform the basic job function of providing information to a customer. At this point, I expect they may be equally as incompetent in resolving this issue. Looking forward to collaborating more with this dream team to get a full cancellation refund!
- RMRegina MacdermottOct 13, 20255.0Great experience purchasing a new mattress set. Mary Ellen was very helpful and Kyana is super knowledgeable with the checkout process. Highly recommend.
- SRSteve RachtOct 12, 20255.0Product - great! Service - great! Kimberly - great! New software - terrible! Fix the in-store computer software for purchasing!
- CDChristina DeFazioOct 7, 20255.0Pleasant, knowledgeable, very helpful, wonderful representative for your company. I would buy from your store again because of Mary Ellen. She was capable and simply delightful.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 371 Dekalb Pike, King of Prussia, PA 19406, USA.
What products can I find at Raymour & Flanigan in King of Prussia?
You can browse a wide selection of high-quality furniture and mattresses, including couches, dining room furniture, and bedroom sets, with over 5,000 items in stock.
What are the store hours at Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Raymour & Flanigan offer delivery services?
Yes, items on stock are delivered in 3 days or less.
What payment methods are accepted at this Raymour & Flanigan location?
The store accepts debit and credit cards but does not support mobile NFC payments.
Is assembly service provided for furniture purchases at Raymour & Flanigan?
Yes, the store offers furniture assembly service.
What nearby dining options are available close to Raymour & Flanigan?
Nearby restaurants include Jimmy John's sandwich shop, Red Lobster seafood restaurant, Moe's Southwest Grill Mexican restaurant, Baja Fresh Mexican Grill, Burger King, California Pizza Kitchen, and Auntie Anne's Pretzels.
Are there any nearby coffee shops where I can relax before or after shopping?
Yes, Starbucks and 7-Eleven coffee shops are close by for your coffee and snack needs.
How can I conveniently get to Raymour & Flanigan using nearby transportation points?
The King of Prussia Travel Plaza and Pennsylvania Welcome Center I-276 West nearby offer travel facilities that can help visitors find their way to the store.
Are there other furniture stores near Raymour & Flanigan?
Yes, Yardbird Outdoor Furniture, which specializes in outdoor furniture, is located nearby and could complement your shopping experience.