Extra Space Storage

4.9
791 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 318 S Henderson Rd in King of Prussia, PA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
318 S Henderson Rd, King of Prussia, PA
19406, United States

Hours

Reviews

4.9
791 reviews
5 stars
755
4 stars
16
3 stars
7
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Joe and Ted received numerous praises for their exceptional customer service, being described as friendly, helpful, and attentive to customer needs.

Facility Cleanliness

The storage facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Ease of Process

Customers appreciated the smooth and quick setup process for renting storage units, often highlighting the staff's assistance in making it easy.

Empathy and Support

Several reviews mentioned the staff's empathy and willingness to go above and beyond, particularly in challenging personal situations.

Pricing and Value

Customers frequently commented on the competitive pricing and value offered by the facility, often noting it as a reason for their recommendation.
  • CC
    Chazzy33
    Jan 1, 2026
    5.0
    Highly recommended! An overall pleasant experience!…The superintendents, Ted and Joe, were extremely accommodating and made it very simple & easy to rent an appropriate sized unit on short notice for our Mother’s belongings following her recent death. They also, offered us very reasonable introductory rates, which fit both our family’s budget & timeline for temporarily storing her items. As someone, who lives out of state, the Extra Space Storage website made it very easy to manage our account as well as gain automatic entry into the facility via the unique phone app used to open the main gate! Additionally, Ted and Joe were both very understanding, flexible & accommodating to our needs at the end of our lease so that we were not unnecessarily charged an additional months rent as well as when we had to use the dumpster to discard some miscellaneous items at the end of our lease…An overall A++ Rating!
  • SW
    Shae Walton
    Dec 18, 2025
    5.0
    My experience with this company was great! Ted explained so much to me so I didn’t have to ask many questions. He was so nice and very helpful! He showed me several units to best suit me and my medical issues. He made everything so easy for me. This was the first place I went to for storage options and Ted was so great that I didn’t look any further. I signed the contract while I was there the same day and paid 6 months up front. Thank you so much for your kindness Ted!! While I was there the first time I was telling Ted that I’m dealing with a concussion from a car accident. I had to go back to the storage place a few days later ( I choose that, I didn’t feel like it the first time I was there) so Ted could show me how to properly lock the storage unit and Ted saw me sitting in my car for a little while and he came to my car to make sure I was ok. That really touched my heart!!! ❤️
  • HA
    Hes Atlas
    Dec 14, 2025
    5.0
    So far my experience with this location has been good. Joe and Ted offers excellent customer service and for that reason I will continue business here.
  • MK
    Michele K
    Dec 7, 2025
    5.0
    I recently went to the KOP location to get a storage space due to consolidation of households with my aging parent; Joe was very empathetic and helpful with giving me ideas on how to arrange the mountain of mom’s stuff and being able to sort. I loved that I was able to purchase packing supplies. I felt Joe treated us as people versus just a number, and my mom loved how respectful he was.
  • VT
    Valley Forge Tactical
    Dec 3, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Five-Star Review I had an outstanding experience at Extra Space Storage in King of Prussia thanks to Joe and Ted. They were extremely helpful, professional, and friendly throughout the entire process. They answered all my questions, guided me clearly, and made everything quick and stress-free. I truly appreciate their excellent customer service and highly recommend this location because of them. Thank you, Joe and Ted!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.