Lowe's Home Improvement

4.1
2879 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Harrisburg, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4000 Union Deposit Road, Harrisburg, PA
17109, United States

Hours

Reviews

4.1
2,670 reviews
5 stars
1,391
4 stars
691
3 stars
237
2 stars
104
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.

Checkout Experience

Customers expressed frustration with self-checkout only options and long wait times at customer service counters.

Product Availability

Issues with stock levels and incorrect product information were noted, leading to customer dissatisfaction.

Delivery Issues

Numerous complaints about delivery delays and mishandling of orders, particularly with appliances.

Store Cleanliness

Some customers reported cleanliness issues, particularly in the parking lot and store aisles.
  • EA
    Eugenio Abreu
    Jan 1, 2026
    1.0
    The service there is terrible; I was looking for help with something for the bathroom and the person said they were busy and didn't have time to help the customer.
  • MC
    Mike Cyr
    Dec 29, 2025
    1.0
    I went to Lowe's to buy some household appliances and hardware but all the checkout counters were closed with only self-check-out and customer service open - I waited in line at customer service counter to be checked out like i have done for couple years but was informed I had no choice but to use self-check-out so I left my carts of merchandise at the customer service counter and went to Home Depot to spend my $4,200.oo there
  • LC
    Lisa Da Cruz
    Dec 27, 2025
    5.0
    Stopped in tonight 12/27 for some salt and ice melt. Decided to look at some kitchen faucets. Frank was very helpful.
  • DB
    Dylan Bower
    Dec 22, 2025
    1.0
    Refused to price match an item on the Lowe’s website. The associate at the customer service area was rude and unhelpful. Would not contact a manager to help with the issue. Eventually another associate helped get a manager but the price match was denied. Traveled to Mechanicsburg Lowe’s and they were very helpful and more than willing to match their own website.
  • HW
    Hau WowGucci
    Dec 15, 2025
    5.0
    Barry Cooney, was great! I never had such a positive experience, I been to many Lowe’s. Often the reps, just brush you off. I’m a pro account, and have a small business. Also an homeowner with my diy project for my property. It’s nice to see someone to take the time to talk to me, explain stuff. Thank you Barry, for going above and beyond. I wanted to do the survey but can not find the code to put in, so I hope this review gets to him.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.