Find everything you need for home upgrades at Lowe’s in Harrisburg, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Checkout Experience
Customers expressed frustration with self-checkout only options and long wait times at customer service counters.
Product Availability
Issues with stock levels and incorrect product information were noted, leading to customer dissatisfaction.
Delivery Issues
Numerous complaints about delivery delays and mishandling of orders, particularly with appliances.
Store Cleanliness
Some customers reported cleanliness issues, particularly in the parking lot and store aisles.
EA
Eugenio Abreu
Jan 1, 2026
1.0
The service there is terrible; I was looking for help with something for the bathroom and the person said they were busy and didn't have time to help the customer.
MC
Mike Cyr
Dec 29, 2025
1.0
I went to Lowe's to buy some household appliances and hardware but all the checkout counters were closed with only self-check-out and customer service open - I waited in line at customer service counter to be checked out like i have done for couple years but was informed I had no choice but to use self-check-out so I left my carts of merchandise at the customer service counter and went to Home Depot to spend my $4,200.oo there
LC
Lisa Da Cruz
Dec 27, 2025
5.0
Stopped in tonight 12/27 for some salt and ice melt. Decided to look at some kitchen faucets. Frank was very helpful.
DB
Dylan Bower
Dec 22, 2025
1.0
Refused to price match an item on the Lowe’s website. The associate at the customer service area was rude and unhelpful. Would not contact a manager to help with the issue. Eventually another associate helped get a manager but the price match was denied. Traveled to Mechanicsburg Lowe’s and they were very helpful and more than willing to match their own website.
HW
Hau WowGucci
Dec 15, 2025
5.0
Barry Cooney, was great! I never had such a positive experience, I been to many Lowe’s. Often the reps, just brush you off. I’m a pro account, and have a small business. Also an homeowner with my diy project for my property. It’s nice to see someone to take the time to talk to me, explain stuff. Thank you Barry, for going above and beyond. I wanted to do the survey but can not find the code to put in, so I hope this review gets to him.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Harrisburg, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, power tools, plumbing essentials, and more at Lowe's Home Improvement in Harrisburg.
What are the operating hours of Lowe's Home Improvement in Harrisburg?
Lowe's Harrisburg location is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates.
What brands are available at Lowe's Harrisburg store?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Maytag, and many more.
Are there language options available for customers at Lowe's Harrisburg?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I find other useful services near Lowe's Home Improvement in Harrisburg?
Yes, nearby you can find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane, and Conoco for gas and automotive services.
Are there dining options near Lowe's Harrisburg that customers can enjoy before or after shopping?
Yes, nearby dining options include Little Caesars Pizza, IHOP breakfast and brunch restaurant, Moez Pizza, Brothers Pizza, and Tokyo Diner for Japanese cuisine.
What accommodations and fitness centers are located near Lowe's Home Improvement in Harrisburg?
Nearby you can find Holiday Inn Express Harrisburg East - Hershey Area for lodging and Crunch Fitness - Harrisburg for fitness activities.