Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Harrisburg, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,648 reviews
5 stars
1,378
4 stars
691
3 stars
236
2 stars
104
1 star
239
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of assistance.
Delivery Issues
Numerous customers reported significant problems with delivery, including delays, damaged products, and poor communication regarding order status.
Product Availability
Customers noted that while Lowe's often has a good selection of products, there are frequent issues with stock levels and inaccurate inventory displays.
Store Environment
The store is generally described as clean and well-organized, but some customers mentioned cluttered aisles and difficulty finding assistance.
Pricing
Many customers appreciate the competitive pricing at Lowe's, although some noted that certain items can be more expensive than online alternatives.
- CMChaman86 Andrés Mahecha2 days ago1.0Be aware if you buy power tools, just bought a chainsaw and find out it comes without the spark plug, so came back to the store twice, first time front end person lack of basicknowledge of how 2 cycle engine works, thinking that I used the chainsaw without a spark plug, store manager ZACK did not resolve the problem at all and walked away, next day thankfully RUSSEL and the other customer service representative helped me and solve my issue, but be really aware for some missing parts
- BTBryan Trentini5 days ago2.0Customer service desk staff are ignorant
- AAANov 6, 20251.0Placed an order for assembly and delivery then they say they can’t do the date I selected after I paid. Call the number and no one picks up, waited on the line for 20+ minutes.
- BMBrian MarkNov 1, 20251.0Don't waste your time. Ordered $3500 of stuff, called off work, waited and waited for delivery, only to get a call that the delivery was pushed back a week. Carrie, a really nice lady, pulled some strings and was having it dropped off the next day. Called off work..... waited and waited, only to get a call at 2 PM that the drivers called off. Out two days of work. Have no product. They wanted me to take off work a third day to have it delivered. Very unfortunate.
- IGIantha GiostraOct 27, 20251.0I refuse to give this company any kind of star. I bought a dishwasher almost 2 years ago from them and it’s been having issues with needing updates. So I called GE to find out why it’s doing this and GE told me that Lowe’s when they get products that they learn about each product and they should be telling customers about these updates that the appliances need. I was told this is not a smart product and that it did not need updates from the Lowe’s employee at the store. I was also told because it’s not a smart model the extended warranty wasn’t really necessary if I didn’t want to purchase it. Here I am Almost 2 years later and my manufacturer warranty covered the first update last year but now it needs another one and it’s gonna need an update every year until the dishwasher gives out. In my opinion because Lowe’s failed to communicate to a customer about this information they should be responsible for paying for this update. I am so disgusted by this company at this point. I bought other appliances from them and the assistant manager basically told me there’s nothing that they can do and all they’re gonna do is give me a discount if I want to purchase Dishwasher. That is so wrong and ridiculous. If your employees can’t sell appliances, then you should not have them selling them to customers because this is what happens when there’s Miscommunication. I strongly advise that no one buys from this company when it comes to appliances. GE the company that made my dishwasher told me that both By not providing the right information for this model. So thank you Lowe’s for screwing me out of a dishwasher and basically screwing my family out of 1000.00. This is why Home Depot has a better track record than you because their customer service is spot on and they take care of their customers and give the right information
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Harrisburg, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, power tools, plumbing essentials, and more at Lowe's Home Improvement in Harrisburg.
What are the operating hours of Lowe's Home Improvement in Harrisburg?
Lowe's Harrisburg location is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates.
What brands are available at Lowe's Harrisburg store?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, Maytag, and many more.
Are there language options available for customers at Lowe's Harrisburg?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Can I find other useful services near Lowe's Home Improvement in Harrisburg?
Yes, nearby you can find Minute Key for locksmith services, Blue Rhino Propane Exchange for propane, and Conoco for gas and automotive services.
Are there dining options near Lowe's Harrisburg that customers can enjoy before or after shopping?
Yes, nearby dining options include Little Caesars Pizza, IHOP breakfast and brunch restaurant, Moez Pizza, Brothers Pizza, and Tokyo Diner for Japanese cuisine.
What accommodations and fitness centers are located near Lowe's Home Improvement in Harrisburg?
Nearby you can find Holiday Inn Express Harrisburg East - Hershey Area for lodging and Crunch Fitness - Harrisburg for fitness activities.