Lowe's Home Improvement

4.2
1394 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hamburg, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
20 Wilderness Trail, Hamburg, PA
19526, United States

Hours

Reviews

4.2
1,275 reviews
5 stars
702
4 stars
328
3 stars
103
2 stars
41
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.

Product Availability

Customers frequently report issues with product availability and stock levels, leading to frustration when items are not found as expected.

Checkout Experience

Many customers expressed dissatisfaction with the self-checkout process, citing a lack of staffed checkout lanes and issues with the system.

Delivery Issues

Several reviews mention problems with appliance delivery and installation, including delays and poor communication.

Store Organization

Customers noted that the store layout can be confusing and cluttered, making it difficult to find items.
  • BB
    Brittni Barros
    Jan 4, 2026
    5.0
    Harmony at customer service is AMAZING. After 3 days of walking the store to try and find my wallet she messaged me on Facebook stating they had found it!! I seriously couldn’t thank her enough for reaching out to me. She went above and beyond to make sure I got it back. Thank you Harmony!!
  • LE
    Lisa Erianne
    Dec 16, 2025
    4.0
    We had a struggles with an order for appliances… I emailed the corporate customer service and it was corrected very efficiently. I am happy that they are attentive to the customer
  • BL
    Bengi Leiva
    Dec 5, 2025
    1.0
    I hear on the speakers all the time “we match the low prices”, but come to find out, this store won’t match lowes.com’s own prices. They will only match “competitor” prices but not the website that represents them?? But wait, it gets better. I can order the item online (for lower price) and have it picked up at this EXACT location curbside 🤦🏽‍♂️😂😂.
  • HD
    Hollie Dietrich
    Nov 18, 2025
    5.0
    Helpful employees
  • MC
    Md Customs
    Oct 22, 2025
    1.0
    Purchased dishwasher. Top rack broken..loews giving run around..won't replace it or send new part..complete rip off ..closing loews account ..absolutely a fraud

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.