As the trusted home improvement store near you, Lowe’s in Hamburg, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Product Availability
Customers frequently report issues with product availability and stock levels, leading to frustration when items are not found as expected.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout process, citing a lack of staffed checkout lanes and issues with the system.
Delivery Issues
Several reviews mention problems with appliance delivery and installation, including delays and poor communication.
Store Organization
Customers noted that the store layout can be confusing and cluttered, making it difficult to find items.
BB
Brittni Barros
Jan 4, 2026
5.0
Harmony at customer service is AMAZING. After 3 days of walking the store to try and find my wallet she messaged me on Facebook stating they had found it!! I seriously couldn’t thank her enough for reaching out to me. She went above and beyond to make sure I got it back. Thank you Harmony!!
LE
Lisa Erianne
Dec 16, 2025
4.0
We had a struggles with an order for appliances… I emailed the corporate customer service and it was corrected very efficiently.
I am happy that they are attentive to the customer
BL
Bengi Leiva
Dec 5, 2025
1.0
I hear on the speakers all the time “we match the low prices”, but come to find out, this store won’t match lowes.com’s own prices. They will only match “competitor” prices but not the website that represents them?? But wait, it gets better. I can order the item online (for lower price) and have it picked up at this EXACT location curbside 🤦🏽♂️😂😂.
HD
Hollie Dietrich
Nov 18, 2025
5.0
Helpful employees
MC
Md Customs
Oct 22, 2025
1.0
Purchased dishwasher.
Top rack broken..loews giving run around..won't replace it or send new part..complete rip off ..closing loews account ..absolutely a fraud
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Hamburg, PA offer?
Lowe's offers hardware products, building materials, paint, tools, appliances, plumbing, outdoor equipment, garden supplies, flooring, and installation services for home improvement projects.
What are the store hours for Lowe's Home Improvement in Hamburg, PA?
The store is open Monday to Saturday from 6 AM to 9 PM, Sunday from 7 AM to 8 PM, with special holiday hours and some closures.
Does Lowe's Home Improvement provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase. Online returns can be initiated via your order history, while in-store returns require visiting customer service.
What languages are supported at Lowe's Home Improvement in Hamburg, PA?
Lowe's supports English, Spanish, and offers in-store translation services for other languages.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby grocery stores or supermarkets close to Lowe's in Hamburg?
Yes, ALDI USA supermarket is nearby, which is convenient for grocery shopping before or after your visit to Lowe's.
What nearby restaurants can I visit when shopping at Lowe's Home Improvement?
Nearby dining options include Logan's Roadhouse steakhouse, Twisted Tenders, J.A. Shao Buffet, and Five Guys for a variety of meal choices.
How can nearby stores like Blue Rhino Propane Exchange complement a visit to Lowe's Home Improvement?
Blue Rhino Propane Exchange nearby offers propane refills which can be useful for grilling supplies bought at Lowe's, making it simple to complete your outdoor kitchen needs.