Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, providing excellent support throughout their purchasing and service experiences.
Product Knowledge
Customers frequently noted the staff's expertise in pool and spa products, which helped them make informed decisions.
Installation Issues
Several reviews highlighted problems with installation and service delays, indicating a need for improvement in this area.
Warranty Support
There were complaints regarding warranty claims and follow-up service, suggesting dissatisfaction with the handling of warranty issues.
Overall Satisfaction
Despite some negative feedback, many customers expressed overall satisfaction with their purchases and the service received.