As the trusted home improvement store near you, Lowe’s in Greensburg, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers appreciated the wide selection of products available, but some experienced issues with items being out of stock or incorrect orders.
Delivery Issues
Numerous complaints were made regarding delivery problems, including delays and unprofessional delivery service.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for lacking product knowledge and not providing adequate assistance.
Store Environment
The store was generally described as clean and well-stocked, but some customers noted issues with the layout and accessibility.
RJ
Ryan Johnson
Dec 30, 2025
4.0
I like lowes for the selection they have for my home improvement needs. Reasonably priced and they keep most things I'm after in stock.
MP
Matt Penska
Dec 26, 2025
1.0
Will seriously never shop here again. FYI you can't use an old bill in the self checkouts. Told me to go to customer service for a new bill, only for the lady there to yell at me for what I was told, then have to stand there for 15 minutes while the 3 dumbest people in the world try and get my money out of the machine, while cracking a joke every 2 minutes about I can just leave my money for them. Never will I walk in here again!
PM
Pat Mattucci
Dec 13, 2025
5.0
Plenty of parking in a free parking lot, a vast variety of productd on stocked shelves. Fair prices and knowledgeable staff who are friendly and efficient. If you need it, Lowe's has it. Order them online and pick up in the store is a great way to save time as well. Ample wide isles, and ADA compliant entrances and parking spaces.
TL
Tom Logue
Dec 12, 2025
1.0
Their delivery drivers don't know how to use GPS and then when they show up at the wrong house, claim your not home and schedule a delivery for a random new date.
Update: The lowes store manager Craig is useless and provides no help . Would reduce to zero stars if possible.
CT
Curt T
Nov 17, 2025
1.0
My experiences at Lowe’s home improvement store have always been filled with a lack of customer service. However, I’ve always purchased from them due to their selections. Not a week goes by that I’m not in a Lowe’s home improvement store purchasing something for my house, my mother’s house, or some project that I’m working on. In fact, most recently Lowe’s installed $5500 worth of Lowe’s carpeting in a home I’ve been fixing up. Today I went to Lowe’s to return a small can of stain for $8.48. The customer service rep told me that they are no longer take returns back greater than 90 days, not even for a store credit. Obviously the frustration that I have as a nameless customer and a policy change will affect my future purchases at this company. The opportunity to shop elsewhere with the same customer service but a better return policy is numerous (HOME DEPOT). Poor Customer Service and high prices don’t equal happy customers and a profitable business.
P.S. The carpet installers that came to install my recent carpet project from Lowe’s were without all the parts on my Lowe’s quote. I contacted Lowe’s customer service 30 days ago and have yet to hear from them. I had to go out and get the additional transition strip at my cost in order for them to finish the job correctly that I had previously paid Lowe’s for.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Greensburg, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, power tools, flooring, garden tools, grills, lighting, lumber, and more at Lowe's Home Improvement in Greensburg, PA.
What are the store hours for Lowe's Home Improvement in Greensburg, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary, with some days like Thanksgiving closed.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to meet customer preferences.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What nearby places of interest can customers visit around Lowe's in Greensburg?
Nearby places include the Blue Rhino Propane Exchange for propane needs, Target Store Greensburg for additional shopping, and Starbucks for coffee and refreshments.
Is there a place nearby Lowe's where I can exchange propane tanks?
Yes, the Blue Rhino Propane Exchange is nearby for convenient propane tank exchange services.
Where can I find food and drink options close to Lowe's Home Improvement?
Starbucks is a nearby coffee shop where you can enjoy beverages and light snacks during your visit to Lowe's.
Are there any pet-related services near Lowe's in Greensburg?
Yes, nearby you can find PetSmart for pet supplies and Heart + Paw for pet grooming services.
What installation services does Lowe's Home Improvement offer?
Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, countertops, blinds, HVAC, and more to support your home projects.