Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greensburg, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
Hempfield Square, Rt. 30 W, Greensburg, PA
15601, United States
Hours
Reviews
4.0
1,771 reviews
5 stars
890
4 stars
412
3 stars
174
2 stars
81
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently mentioned issues with product availability, including items listed as in stock but not found in the store.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, others noted a lack of assistance from employees in various departments.
Delivery Issues
Numerous complaints were made regarding delivery delays and problems with installation services, leading to customer frustration.
Store Cleanliness
Some reviews mentioned cleanliness issues, particularly in the bathrooms, impacting the overall shopping experience.
- CTCurt T6 days ago1.0My experiences at Lowe’s home improvement store have always been filled with a lack of customer service. However, I’ve always purchased from them due to their selections. Not a week goes by that I’m not in a Lowe’s home improvement store purchasing something for my house, my mother’s house, or some project that I’m working on. In fact, most recently Lowe’s installed $5500 worth of Lowe’s carpeting in a home I’ve been fixing up. Today I went to Lowe’s to return a small can of stain for $8.48. The customer service rep told me that they are no longer take returns back greater than 90 days, not even for a store credit. Obviously the frustration that I have as a nameless customer and a policy change will affect my future purchases at this company. The opportunity to shop elsewhere with the same customer service but a better return policy is numerous (HOME DEPOT). Poor Customer Service and high prices don’t equal happy customers and a profitable business. P.S. The carpet installers that came to install my recent carpet project from Lowe’s were without all the parts on my Lowe’s quote. I contacted Lowe’s customer service 30 days ago and have yet to hear from them. I had to go out and get the additional transition strip at my cost in order for them to finish the job correctly that I had previously paid Lowe’s for.
- PLPark LaufferNov 15, 20251.0Would rate less than one star if I could. I am a gold key rewards member and spend tens of thousands with Lowe’s a year. I purchased a Halloween animatronic for a family member for their birthday, which is a week or so after Halloween. It did not work immediately out of the box, garbage. The employees at the Greensburg Lowe’s basically told me to kick rocks, then smiled and chuckled to themselves about it. I am really frustrated especially given that I chatted with someone online through Lowe’s about replacement parts and they told me my only option was to return it. Thanks for ruining a birthday!
- FCFelix CNov 14, 20251.0I'm a person with ADD and ADHD , and I don't like contact with others unless I've authorized it. This person at the register jumped in to ring me up without me asking for help. I'm a regular Lowe's customer, and this is the first time this has happened to me. Please control your employees; I spend a lot of money at these stores, and I don't want them making my life difficult.
- ACAshley CaldwellNov 1, 20251.0Tried to order insulation board and the website would not give standard delivery options! Called multiple stores and kept getting hung up on after waiting 5 minutes on each call. Talked to 1 person who did not know why the delivery options weren't available and another that was supposed to transfer me, but then I got hung up on again! This shouldn't be this difficult!!!
- BBB BCOct 19, 20255.0Purchased dishwashing supplies and rodent control devices. Plan to return to purchase window blinds. Failed to find stair treads, fake wasp nests. The staff were helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Greensburg, PA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, power tools, flooring, garden tools, grills, lighting, lumber, and more at Lowe's Home Improvement in Greensburg, PA.
What are the store hours for Lowe's Home Improvement in Greensburg, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours vary, with some days like Thanksgiving closed.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to meet customer preferences.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, and many others.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What nearby places of interest can customers visit around Lowe's in Greensburg?
Nearby places include the Blue Rhino Propane Exchange for propane needs, Target Store Greensburg for additional shopping, and Starbucks for coffee and refreshments.
Is there a place nearby Lowe's where I can exchange propane tanks?
Yes, the Blue Rhino Propane Exchange is nearby for convenient propane tank exchange services.
Where can I find food and drink options close to Lowe's Home Improvement?
Starbucks is a nearby coffee shop where you can enjoy beverages and light snacks during your visit to Lowe's.
Are there any pet-related services near Lowe's in Greensburg?
Yes, nearby you can find PetSmart for pet supplies and Heart + Paw for pet grooming services.
What installation services does Lowe's Home Improvement offer?
Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, countertops, blinds, HVAC, and more to support your home projects.