Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Gibsonia, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
700 Grandview Crossing Road, Gibsonia, PA
15044, United States
Hours
Reviews
4.1
656 reviews
5 stars
361
4 stars
152
3 stars
62
2 stars
20
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude employees and poor customer service experiences, particularly at the returns desk.
Installation Issues
Numerous reviews highlighted problems with installation services, including no-shows and poor communication regarding delivery and installation schedules.
Store Organization
Customers appreciated the cleanliness and organization of the store, but some noted issues with cluttered aisles and difficulty navigating due to displays.
Product Availability
While many found that Lowe's had what they needed, there were complaints about poor inventory levels and stock issues, particularly for specific items.
Checkout Experience
Several customers expressed frustration with the self-checkout process, citing a lack of human cashiers and issues with scanning items.
- OMOliver Martin1 day ago4.0Pro tire air was very fast Kinda inspires me to become a pro 😁
- CMCharlie Mutschler3 days ago1.0Would recommend not utilizing lowes for any Window projects. Required payment in full prior to installation. The installation took over a year with horrible communication from the installation team. Several mis orders, showing at house w/o any notification. I do not typically comment on reviews. I tried multiple times to work with them and it has been an exhaustive and frustrating process.
- JCJason CavaliereNov 23, 20251.0Employees are fine, always understaffed. For the sake of everyone, get the displays and junk out of the isles. Two people can barely pass with a cart let alone a wood cart. You now can notnwalk in a straight line in the front isle because of displays. The register space is abysmal, I now go down to home depot whos isles are mostly clear and the main isle at the front and back of the store is entirely clear of displays. Lowes does not need to sell clothing at the front of their store. It is a home improvement store, not Walmart or tractor supply. Get your employee's help, they are always understaffed and overwhelmed.
- BSBev StachelekNov 16, 20255.0I very recently purchased a Whirlpool Dishwasher from Lowe’s in Gibsonia, PA. After the purchase I went back to the store to inquire about a Black Friday Rebate on the $162. installation cost that I had seen advertised on their signage and realized I had purchased it during the required dates. I had the pleasure of meeting OMAR in the appliance dept., the stores assistant manager! He went above and beyond and applied for the “installation rebate” for me on the appliance departments computer, which was a somewhat lengthy process ! Thank you OMAR for taking the time out of your busy day to help out a customer!!!!! You’re the best and a definite asset to the Gibsonia store !❤️ I also would like to give a shout out to Cameron, ( said he installs dishwashers and microwaves), the installer from ByTor, a company Lowes uses for installation, he was outstanding in all aspects, spent hours doing my install, due to running into some problems running the hose through the wood cabinetry and around a bend ! Very knowledgeable and efficient! A very good experience overall for us !!! ❤️
- AAAngelinaNov 8, 20251.0I've been treated with nothing but kindness from the staff at this location-up until today. Beth Ann was beyond rude to me at the customer service desk to the point I was actually dumbfounded. I went to return an unopened can of paint and she asked me why. I told her I didn't need it, and then she told me she needed a reason. I repeated my answer and added that I only ended up needing one can to complete my project, not two. Then Beth Ann told me they don't accept returns on paint. I told her yes they do, it's on their website. She told me the Robinson store doesn't accept returns on paint. Well, this is the Gibsonia store so I don't care what Robinson does. I told her it's company policy, and then she told me that that policy will be changing. I told her that customers have 30 days to return paint, to which she replied "You're dangerously close to that 30 day mark". I told her no I wasn't, that I purchased the paint last Sunday, which was only 6 days ago. She eventually accepted the return. So for one, this woman works in the returns department at Lowe's and doesn't even know her company return policies. Problem 2 is that she had the audacity to argue back and forth over a $15 can of unopened paint that doesn't affect her in any capacity. I've spent thousands and thousands of dollars on this store renovating my house since 2018-not to mention Lowe's is big on honoring military veterans. Lowe's-do better and don't employ people like Beth Ann who disrespect your loyal customers.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Gibsonia, PA offer?
Lowe's offers appliances, bathroom and kitchen supplies, building materials, paint, flooring, tools, outdoor equipment, garden supplies, and installation services among others.
What are the store hours for Lowe's Home Improvement in Gibsonia?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on major holidays.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
Does Lowe's Gibsonia offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online returns can be started in your order history; in-store returns are handled at customer service.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places of interest near Lowe's in Gibsonia where I can grab a meal?
Yes, near Lowe's you can find Pizza Hut Express, Applebee's Grill + Bar, Jade Palace Chinese Restaurant, Taco Bell, Cala Lily Restaurant and Bar, Wendy's, and Starbucks for various dining options.
What nearby places can help with key services when visiting Lowe's in Gibsonia?
There are two nearby key and locksmith services named Minute Key and minuteKEY close to Lowe's for convenient access to key duplication or locksmith needs.
Where can I find propane exchange services near Lowe's Gibsonia?
Blue Rhino Propane Exchange is nearby and provides propane exchange services for your propane needs during your visit to Lowe's.
What other retail stores are located near Lowe's Home Improvement in Gibsonia?
Nearby retail stores include CVS Pharmacy, Target Store Richland-Twp-North, Mattress Firm, Famous Footwear, Dunham's Sports, and LibertyX Bitcoin ATM.