The Chimney Guy, LLC

Reviews

• BS

  Barney Seaton

  Mar 5, 2026
  5.0
  These guys really know what they are doing. I have recommended to all my friends.
• CR

  C Russell

  Jan 23, 2026
  5.0
  Great experience. Fixed my gas log fireplace, it only needed cleaned. They didn’t try to sell me anything. Highly recommended
• DJ

  Deborah Johnston

  May 3, 2024
  1.0
  I had a chimney installed poorly by Nickos Fireplace. I called Chimney Guy to come out and inspect it. They did and told me it was shotty work and had holes in the piping and had gaps at elbow. They wrote up what they saw and I have the copy of it. When I asked them to install one of their stoves they refused saying they did not want to cause problems with their competitor. So they would rather allow me to be screwed! I did get a full refund from Nickos and now have another Fireplace company installing me a fireplace. I don't trust this company as they don't care if you get bad service, they will leave you in your misery! p.s. got a FULL refund from Nickos
• AA

  Ayça Akin

  Jun 20, 2021
  1.0
  I wish I could give these guys a good review because they were nice people. We paid thousands of dollars to have our firebox and smoke chamber parged and sealed, as this is what they recommended before we lit any fires in our fireplace. After many attempts, they were unable properly seal the fireplace. We still get unsafe levels of smoke in our living room when we try to light a fire. They were nice to come out several times to add more sealant or whatever they thought to try, but in the end we were left with no improvement and $2,500 less in our bank account. Every time I look at my chimney I feel sadness and annoyance. The last time they were here they just shrugged their shoulders, said “I don’t know what else to do”, and walked out. The work that Kevin did was high quality and they were tidy and respectful, and even came out at a late hour one time. So they really did try, but they could not give us the results they promised and what we paid for. I guess they didn’t want to deal with us anymore. Another big issue with this group of nice folks was their poor responsiveness. We had to literally harass them every time to get them to keep an appointment. When we were able to get an appointment, they never arrived at the agreed time. I understand they were having personnel problems, but in the end the customer should not be expected to bear the burden of that. Just being nice people isn’t enough. They were unprofessional and didn’t solve our problem and took our money anyway. I really didn’t want to write this damaging review, but I am left with no other next steps. I wish them luck in getting it together, and I regret getting this work done.
• MW

  Michael Worek

  Jul 16, 2019
  5.0
  To The Chimney Guys: Thank you for a fine job on my chimney. You were courteous, answered all my questions, respectful and of course hard working. You took your time to do the job in a professional manner. My property was left in the manner that you found it. I appreciate that very much. I would recommend The Chimney Guys to all who need their services.

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