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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the office hours for US Storage Centers in Exton?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and on Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
What are the gate access hours for the storage units?
Gate access is available daily from 6:00 AM to 10:00 PM to allow customers to access their storage units.
What types of items are prohibited from being stored?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Please contact the facility if you have questions about specific items.
Do I need to sign a long-term lease to rent a storage unit here?
No, there are no long-term obligations. Rentals are month-to-month contracts giving you flexibility.
What payment methods are accepted at US Storage Centers?
Accepted forms of payment include checks, cash, Visa, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Can I reserve or rent a storage unit online?
Yes, you can rent or reserve storage units online through the facility's website, making the process convenient and quick.
Are moving supplies and locks available for purchase at the facility?
Yes, the facility sells boxes, moving supplies, and locks for your convenience. You may also bring your own compatible lock if you prefer.
What nearby storage facility options are available around US Storage Centers?
Lionville Self Storage is a nearby storage facility option, providing alternative choices for your storage needs in the Exton area.
How can nearby businesses like Chester County Sports Massage and Wellness Center of Chester County benefit customers visiting US Storage Centers?
Customers can visit Chester County Sports Massage and the Wellness Center of Chester County for relaxation or health services before or after using US Storage Centers, making it convenient to combine errands.
Are there any nearby dining options for customers before or after their storage visits?
Yes, Healthy Beings Cafe offers a great spot for customers to enjoy coffee or a meal near US Storage Centers in Exton.