Customer Service
Austin received consistent praise for his exceptional customer service, knowledge, and follow-up support throughout the buying process and beyond.
Product Satisfaction
Customers expressed high satisfaction with their hot tubs, noting quality, ease of maintenance, and enjoyment of the product.
Delivery and Installation
The delivery and installation process was generally reported as smooth and professional, with teams being courteous and efficient.
Service Issues
Some customers reported significant challenges with the service department, including delays and poor communication regarding repairs.