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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Erie, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,812 reviews
5 stars
1,018
4 stars
414
3 stars
168
2 stars
58
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times, unhelpful staff, and lack of follow-up on issues.
Staff Helpfulness
Some customers praised specific staff members for their helpfulness and knowledge, while others noted inconsistency in staff availability and assistance.
Delivery Issues
Numerous reviews highlighted problems with delivery schedules, incorrect items being delivered, and lack of communication regarding delivery status.
Product Availability
Customers frequently mentioned that while the store had a good selection of products, there were instances of items being out of stock or difficult to locate.
Installation Services
Several reviews expressed dissatisfaction with the installation services, citing poor execution and lack of accountability from subcontractors.
- SJSharve Jones-StidhamDec 31, 20251.0Very displeased with my recent order/delivery. We were scheduled for delivery on a Monday for a window of 7a-7p (crazy). They dont show. We call and find out that they have to reschedule for that Wednesday. We call Wednesday to confirm and they inform us that they have to reschedule, again, for that Saturday! When asked what can be done to compensate us for the inconvenience we're told to call AFTER we receive the delivery and maybe someone can do something. Very unhappy.
- MGMatthew GregersonDec 25, 20253.0Its just like every other Lowe's store, sometimes you get help, sometimes your don't, sometimes you find what you're looking for, sometimes you don't.
- RHRod HatfieldDec 18, 20254.0Our area store and have good helpful workers. Yesterday for example a knowledgeable and helpful clerk in Plumbing for very good in guiding us to needed connectors for the sink and vanity we purchased. Even helped us load vanity on our cart. Though it was lunch time she stayed with us answering questions and help make our choices correct.
- JCJen CDec 16, 20255.0Its Lowes, what's not to like. Ample gift cards, friendly staff, tons of stock items.
- DKDaughter of a KingNov 29, 20251.0I purchased a GE stove approximately 6 months ago and it died while cooking my Thanksgiving turkey thus my dinner was spoiled, and, I had a houseful of guests!! So I went to the Peach Street store at approximately 11:30 this morning looking for assistance and was met by Ivan, the assistant manager. He was cold and unsympathetic not attempting to resolve my problem in ANY WAY. He said all he could do was to give me the GE customer service number. After returning home I called the provided number and it turned out to be a non-working number. I then called the store requesting to speak with the manager and I was provided with another male assistant manager who remained nameless. He also was very unconcerned about my problem and would only give me a GE customer service number and had I not repeated that number back to him it would have also been incorrect. I know that this has not been Lowes practice in the past because approximately 3 years ago my new refrigerator died Christmas eve and Lowes delivered a new refrigerator Christmas morning. It is very disappointing that Lowes no longer holds their customers in high regard. So in the meantime I am left to deal the problem of my broken new stove by myself. The moral of the story is NEVER BY ANYTHING OF IMPROTANCE FROM LOWES ESPECIALLY THE PEACH STREET LOCATION.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Erie, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, garden tools, flooring, hardware, kitchen items, lighting, lawn mowers, paint, patio furniture, plumbing, tools, windows, and more.
What are the store hours for Lowe's Home Improvement in Erie, PA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Erie offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Erie, PA?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks, smart home devices, tile flooring, toilets, vanities, washers & dryers, water filters, windows, roofing, fences, and flooring.
Are there any special benefits or policies Lowe's provides to customers?
Yes, Lowe's offers free delivery, free haul away, Lowe's gift cards, free shipping, easy returns, and easy exchanges.
What nearby places can I visit before or after shopping at Lowe's in Erie, PA?
Nearby you can find Minute Key for locksmith services, Blue Rhino Propane Exchange, UPS Access Point locations for shipping, Staples for office supplies, Tinseltown USA for cinema and events, and Panera Bread for food and beverages.
How can the nearby UPS Access Point locations be useful to me when shopping at Lowe's Erie?
You can conveniently manage your parcel shipments or retrieve packages at UPS Access Point locations nearby, making it easier to coordinate deliveries or returns related to your Lowe's purchases.
Are there entertainment options like cinemas near Lowe's in Erie, PA?
Yes, Tinseltown USA and Cinemark Tinseltown USA are nearby cinemas where you can enjoy movies before or after visiting Lowe's.