Brand Certified
Lowe's Home Improvement
4.0(2224 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
50 West Side Mall, Edwardsville, PA
18704, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(570) 285-6000
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/PA-Edwardsville/2412
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Edwardsville, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
2,224 reviews
5 stars
1,175
4 stars
508
3 stars
214
2 stars
100
1 star
227
- KMKathy M2 days ago5.0Typical hardware store that is veteran owned and supports veterans. Also, your pup is allowed in the store.
- JMJose MayllazhungoFeb 9, 20261.0Perfect work
- NPNick PeckFeb 1, 20261.0I brought an online-purchased dishwasher to this Lowe’s location after being instructed by Lowe’s customer service to do so and given a case number. When I arrived, the store told me they could not look up the case number and would not process the return, despite the fact that I was following directions provided by Lowe’s themselves. The dishwasher had arrived appearing previously opened, yet I was sent back and forth between corporate customer service and this store with no one taking responsibility. The store refused to help and provided no solution, leaving me to deal with multiple calls, broken promises, and wasted time. I understand policies, but when a customer is given explicit instructions by Lowe’s and follows them, the store should not simply refuse assistance without escalation or ownership. Very disappointing experience and poor customer service.
- JJjessJan 27, 20261.0this place is a literal joke :) my partner and i bought a space heater to withstand the winter this year and make sure our pipes don’t freeze. which we bought around 2 or 3 weeks ago, and it broke this morning. how? no clue. it just wouldn’t turn on anymore no matter what we did. so of course, he called you guys to see if we could return and exchange the product after work despite not having our recipe (our luck, one of us tossed it yesterday) regardless if we could or not, we were still gonna buy a replacement. he spoke to a lady who had a big attitude for no reason and then said “ummm i’m not doing a return over the phone? we would need the product here.” when neither of us were asking to do it over the phone? we aren’t stupid? all we did was ask a simple question. we aren’t looking for money, we just want a heater that will work as it is literally in the negatives outside. that is no way to treat a customer who was being extremely nice and professional. i get it. everyone has bad days. maybe someone didn’t have their coffee. whatever the case is, doesn’t give anyone the right to treat a customer like that. let alone a customer who was being nice given the fact their heater broke within weeks. he’s a lot nicer than me, so that’s why i’m here writing this review. please tell your employees to fix their attitude and maybe take a training course on how to actually be good in customer service? thanks! i will definitely be avoiding this location from here on out after reading other reviews confirming your staff is rude.
- BPBill PeckJan 15, 20265.0I always stop at Lowes even if I don't need anything
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Edwardsville, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, and trusted brands like GE, Whirlpool, Samsung, Craftsman, and Kobalt.
What are the store hours for Lowe's Home Improvement in Edwardsville, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Edwardsville store offer delivery and in-store pickup services?
Yes, Lowe's in Edwardsville provides both in-store pickup and delivery services to customers.
How can I find a product or check my order status at Lowe's?
You can search for products online using keywords, item numbers, or brands on lowes.com. To check order status, log in to your MyLowe's account or enter your order number online.
What is the return and cancellation policy at Lowe's?
Most items can be returned within 90 days with proof of purchase. You can start returns online for orders from Lowes.com. Cancellations are possible before shipping or pickup by managing your MyLowe’s orders.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, windows, HVAC, lighting, and more professional installations.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places to Lowe's Edwardsville that customers might find useful?
Near Lowe's Edwardsville, you'll find Blue Rhino Propane Exchange for propane needs, multiple minuteKEY locations for key and locksmith services, and PrimoHoagies for sandwiches and quick meals.
How can I use nearby minuteKEY locations in conjunction with my visit to Lowe's?
If you need key duplication or locksmith services, minuteKEY is conveniently nearby Lowe’s. You can visit the Locksmith while completing your home improvement shopping at Lowe’s.
What dining options are available near Lowe's Edwardsville store?
Customers visiting Lowe's can also enjoy food from local nearby spots such as Dominic's of New York, PrimoHoagies, and Dunkin' for fast food, sandwiches, and coffee.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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