Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Edwardsville, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,025 reviews
5 stars
1,071
4 stars
489
3 stars
199
2 stars
84
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies; some customers praise helpful and friendly associates, while others report poor service and rudeness, especially at the returns desk.
Store Condition
Several reviews mention the store being dirty and disorganized, with complaints about the cleanliness and layout affecting the shopping experience.
Product Availability
Customers frequently find that the store has what they need, but there are also complaints about inventory discrepancies between online listings and in-store availability.
Delivery Issues
Numerous customers express frustration with delivery services, citing delays and poor handling of items during delivery.
Pricing Concerns
While some customers appreciate the prices and deals available, others feel that items are too expensive compared to competitors.
- DMDavid Massaker5 days ago5.0They usually have what I need to make most home repairs.
- JKJoshua KreidlerNov 14, 20254.0Friendly staff fees able prices can usually find what you want. Wood selection just like anywhere else is hit and miss on what is good and horrible
- FFFranciaNov 2, 20255.0Pretty good Lowes, friendly people, clean areas, the plants need a little more care sometimes though XD
- EMedgar martinezOct 30, 20255.0Always a great experience
- DLDawn LobergOct 13, 20255.0Went down for new washer. Needed immediately so what do you have? We'll big koodos to Tayler, she jumped on the mission to find us a scratch n dent, worked endlessly to get to truck, but noticed an issue with the lid, no latch. So back she went to locate something else for us. We settled for a brand new in our budget and we were off. Big thank you to Taylor and all her dedication and service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Edwardsville, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, and trusted brands like GE, Whirlpool, Samsung, Craftsman, and Kobalt.
What are the store hours for Lowe's Home Improvement in Edwardsville, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Edwardsville store offer delivery and in-store pickup services?
Yes, Lowe's in Edwardsville provides both in-store pickup and delivery services to customers.
How can I find a product or check my order status at Lowe's?
You can search for products online using keywords, item numbers, or brands on lowes.com. To check order status, log in to your MyLowe's account or enter your order number online.
What is the return and cancellation policy at Lowe's?
Most items can be returned within 90 days with proof of purchase. You can start returns online for orders from Lowes.com. Cancellations are possible before shipping or pickup by managing your MyLowe’s orders.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, windows, HVAC, lighting, and more professional installations.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places to Lowe's Edwardsville that customers might find useful?
Near Lowe's Edwardsville, you'll find Blue Rhino Propane Exchange for propane needs, multiple minuteKEY locations for key and locksmith services, and PrimoHoagies for sandwiches and quick meals.
How can I use nearby minuteKEY locations in conjunction with my visit to Lowe's?
If you need key duplication or locksmith services, minuteKEY is conveniently nearby Lowe’s. You can visit the Locksmith while completing your home improvement shopping at Lowe’s.
What dining options are available near Lowe's Edwardsville store?
Customers visiting Lowe's can also enjoy food from local nearby spots such as Dominic's of New York, PrimoHoagies, and Dunkin' for fast food, sandwiches, and coffee.