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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Edwardsville, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,040 reviews
5 stars
1,079
4 stars
491
3 stars
199
2 stars
85
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Product Availability
Customers expressed frustration over stock issues, including being out of seasonal items and discrepancies between online inventory and in-store availability.
Store Cleanliness
The cleanliness and organization of the store received both positive and negative remarks, with some customers noting it was clean while others described it as dirty and disorganized.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including delays and poor handling of items.
Pricing Concerns
Customers noted that prices can be high, and some felt they were overcharged for certain items or services.
- MOMatt Osnap2 days ago5.0Love the paint at Lowes, valspar all day
- LKLynn KnightDec 28, 20251.0Linda, an employee at the Service Desk either did not know her job, ( she has been there quite awhile) or just made the choice to once again, be rude. This is not my first time with her snarly attitude towards me and I have witnessed it with other customers as well. Time to speak out what took place today and, moving forward, will let a manager know when I see how she acts towards others. Linda was standing at the desk, NO CUSTOMERS. I asked her if thete was an outlet to plug in a set of lights I wanted tested. She mumbled, I don't know, pushed the phone, the receiver fell off of the hook and walked over to another employee. I asked again. Nothing. I walked thru the store and asked 3 employees where I could find an outlet. All 3 said the service Desk. I told the last guy, the lady at the service desk us off. I go back to the service desk, told LINDA, there is an outlet there. In a huff she plugged the lights in.LINDA plopped them on the counter and said they lite up. I said I wanted to see them. She became angry. LINDA began to mumble again. Said I wanted to talk with a manager and she continued to mumble to me. I did say you do not have to be rude, I only wanted the lights plugged in. I will not post what her reply was. LINDA is the only employee that I have seen have issues with myself, and other customers. Customers deserve better than this treatment from LINDA, at the service desk.
- MKMike KubiakDec 27, 20251.0How are you out of snow melt in December in the northeast?
- JLJenny LopezDec 7, 20252.0I wish the guy that made my paint told me 2 quarts costs MORE than a full gallon! Sad face. Wasting money sucks.
- LLLaurenNov 28, 20251.0Pulled up to maybe 20 people standing in line outside for Black Friday. It wasn't even 0545a and walked up to the line to find out they had already handed out the 50 bucket coupons. People were just hanging out in their vehicles. So this location didn't honor the marketing that said the first 50 Lowes Rewards members in store. They just handed them out to anyone. I asked the person who was in front of me when I walked up if she got a paper coupon and she said she was #53 in line but decided to stay for the Dewalt battery deal. She said the person who handed out the coupons did not ask or verify that the people in front of her were Rewards Members.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Edwardsville, PA offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor equipment, and trusted brands like GE, Whirlpool, Samsung, Craftsman, and Kobalt.
What are the store hours for Lowe's Home Improvement in Edwardsville, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Edwardsville store offer delivery and in-store pickup services?
Yes, Lowe's in Edwardsville provides both in-store pickup and delivery services to customers.
How can I find a product or check my order status at Lowe's?
You can search for products online using keywords, item numbers, or brands on lowes.com. To check order status, log in to your MyLowe's account or enter your order number online.
What is the return and cancellation policy at Lowe's?
Most items can be returned within 90 days with proof of purchase. You can start returns online for orders from Lowes.com. Cancellations are possible before shipping or pickup by managing your MyLowe’s orders.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, windows, HVAC, lighting, and more professional installations.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places to Lowe's Edwardsville that customers might find useful?
Near Lowe's Edwardsville, you'll find Blue Rhino Propane Exchange for propane needs, multiple minuteKEY locations for key and locksmith services, and PrimoHoagies for sandwiches and quick meals.
How can I use nearby minuteKEY locations in conjunction with my visit to Lowe's?
If you need key duplication or locksmith services, minuteKEY is conveniently nearby Lowe’s. You can visit the Locksmith while completing your home improvement shopping at Lowe’s.
What dining options are available near Lowe's Edwardsville store?
Customers visiting Lowe's can also enjoy food from local nearby spots such as Dominic's of New York, PrimoHoagies, and Dunkin' for fast food, sandwiches, and coffee.