Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Easton, PA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,833 reviews
5 stars
921
4 stars
432
3 stars
170
2 stars
90
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff, long wait times, and rude interactions.
Delivery Issues
Frequent complaints about delivery problems, including cancellations, delays, and poor logistics.
Store Organization
Customers noted disorganization in the store, cluttered aisles, and inaccurate inventory information.
Product Availability
Several reviews mentioned issues with product availability and discrepancies between online listings and in-store stock.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with specific staff members who were helpful and friendly.
- TBTimothy Bosch1 day ago5.0Good service, even if a bit slow.
- MMMike MNov 10, 20252.0Went in for lumber partly any prices on their lumber
- CZCarl ZanettiOct 28, 20252.0Whenever I do an in store pickup, no one is ever at the register. Takes 20+ minutes for a quick pickup. When I go to ask people at the return section for help, their line is backed up with only 1 person at the register and no one else is willing to help because it’s not their department. Had a door delivery scheduled for today. Locked in a date a full month in advanced, confirmed it with them a few days ago and again yesterday through the app. This morning they cancel delivery and when I call they said the doors didn’t even come in yet. The store is clean and when you do eventually get help the people are friendly but I haven’t seen a store consistently have these type of problems, makes me not want to shop at Lowes anymore
- DVDavid VreelandOct 25, 20251.0This place is run so terribly. We manage quite a few rentals and without fail they figure out a way to screw up our orders. This time was cutting an incorrect length for carpet, charging for a completely different length of carpet and making us wait over 30 minutes for someone to screw up that order. We asked the rep to cut it into the length we needed in part to make sure we got the right lengths and he refused and proceeded to cut the wrong total length. This along with constant issues related to materials delivery, customer service ect is why we will continue to do the majority of our purchasing at home depot and for any small stuff we get from lowes move our business to bethlehem location. Their pro desk number on the order receipt isn't even in service...what a joke, new management is needed at that store asap.
- LSLlll SsssOct 15, 20251.0Please tell your customer service staff that returns from other stores can be made, even if you do not carry that specific item in this store. I went here to return an item that was same day delivered to me by Lowe’s in Phillipsburg. I was told by 3 different employees (one being a manager) that this was not possible and that I need to go to Phillipsburg to make the return because it is not carried at the Lowe’s in Easton. This felt incorrect, so when I left the store I contacted 2 different chat agents with Lowe’s and was told by both that I am able to make this return at any Lowe’s, regardless of where the original purchase was made/shipped, etc. There wasn’t much of a resolution as I now need to make the trip out to Phillipsburg. But it would be great if this was communicated to your staff so that this isn’t an issue for anyone in the future. Additionally, I’ve given one star because I am generally never assisted by employees at this location with the correct info or any sense of urgency. For example, there is rarely an employee stationed at the paint counter. And instead of placing pickups in the lockers for customer convenience, I am waiting longer than needed for an employee to collect my items and check ID.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Easton, PA offer?
Lowe's offers a wide selection of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, and home décor. They also provide various installation services such as appliances, flooring, cabinetry, and HVAC installation.
What are the store hours for Lowe's Home Improvement in Easton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or special hours.
Does Lowe's in Easton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, which also provides email updates on any status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, provide proof of purchase at the customer service desk, including a return barcode if available.
What payment options does Lowe's in Easton accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places I can visit for additional shopping or services when I come to Lowe's in Easton?
Yes, nearby you can find Southmont Plaza for various shopping needs, Bed Bath & Beyond for home goods, and Michaels Stores for arts and crafts supplies, providing convenient options before or after visiting Lowe's.
Are there locksmith services near Lowe's Home Improvement in Easton?
Yes, minuteKEY, Minute Key, and KeyMe Locksmiths are nearby to assist with key and lock services, which can be useful for customers needing locksmith services.
Where can I find food options close to Lowe's Home Improvement in Easton?
Nearby dining options include Frank's Pizza for Italian cuisine, Wayback Burgers for American fast food, and Duck Donuts for coffee and baked goods, convenient for a meal or snack before or after shopping.
Does Lowe's offer assistance in languages other than English?
Lowe’s in Easton primarily offers services in English and Spanish, with in-store translation services available for other languages to assist diverse customers.