As the trusted home improvement store near you, Lowe’s in Easton, PA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service, with many customers reporting unhelpful or rude staff, long wait times, and unresolved issues.
Product Availability
Customers frequently experienced issues with product availability, including incorrect inventory listings and canceled orders.
Store Organization
The store was often described as cluttered and disorganized, making it difficult for customers to navigate and find items.
Delivery Issues
Many customers reported significant problems with delivery services, including missed deliveries and poor communication regarding delivery schedules.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences to be had.
JA
J A
2 days ago
5.0
Great Christmas selection
JJ
Joe Hothouse Jr
Dec 19, 2025
3.0
I noticed 2x4's I purchased here were not 8' long like the tag said, they are about 6" short. So make sure you measure to get what you paid for. When I brought it up to the cashier she said, it doesn't say 8' on the register. Imthinking they got a crappy shipment and kept either not knowing or just didn't care about the customer. Sometimes, working ,8' is needed .
CL
Crickett Lind
Dec 8, 2025
5.0
A typical lowes home improvement store. I went to looking for a portable stackable toolbox set. They had the typical brands that a lowes would sell and plenty of them. I found the prices here for the brands carried were more expensive than at Home Depot so I went back to Home Depot and purchased a set.
JT
Julie Tarhovicky
Dec 4, 2025
5.0
Was able to pick up a new toilet in stock and the staff was very helpful.
JJ
JMAC
Dec 4, 2025
1.0
Thos store is terrible, grossly understaffed, hardware bin drawers are mostly empty, never can find help while shopping, and when you do, they are of little help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Easton, PA offer?
Lowe's offers a wide selection of products including appliances, bathroom supplies, building materials, tools, flooring, garden equipment, and home décor. They also provide various installation services such as appliances, flooring, cabinetry, and HVAC installation.
What are the store hours for Lowe's Home Improvement in Easton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some days closed or special hours.
Does Lowe's in Easton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, which also provides email updates on any status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. For in-store returns, provide proof of purchase at the customer service desk, including a return barcode if available.
What payment options does Lowe's in Easton accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places I can visit for additional shopping or services when I come to Lowe's in Easton?
Yes, nearby you can find Southmont Plaza for various shopping needs, Bed Bath & Beyond for home goods, and Michaels Stores for arts and crafts supplies, providing convenient options before or after visiting Lowe's.
Are there locksmith services near Lowe's Home Improvement in Easton?
Yes, minuteKEY, Minute Key, and KeyMe Locksmiths are nearby to assist with key and lock services, which can be useful for customers needing locksmith services.
Where can I find food options close to Lowe's Home Improvement in Easton?
Nearby dining options include Frank's Pizza for Italian cuisine, Wayback Burgers for American fast food, and Duck Donuts for coffee and baked goods, convenient for a meal or snack before or after shopping.
Does Lowe's offer assistance in languages other than English?
Lowe’s in Easton primarily offers services in English and Spanish, with in-store translation services available for other languages to assist diverse customers.