Extra Space Storage

4.9
852 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4600 Edges Mill Rd in Downingtown, PA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4600 Edges Mill Rd, Downingtown, PA
19335, United States

Hours

Reviews

4.9
852 reviews
5 stars
821
4 stars
18
3 stars
6
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Benjamin, for being friendly, helpful, and going above and beyond to assist with their storage needs.

Cleanliness

The facility is frequently described as clean, well-kept, and secure, contributing to a positive overall experience.

Ease of Use

Many reviews highlighted the straightforward booking process and the convenience of accessing storage units, making it easy for customers to manage their storage needs.

Pricing

Customers appreciated the competitive pricing and transparency regarding costs, often noting that the facility offers great value for the services provided.

Personal Touch

The staff's personable approach and willingness to engage with customers on a personal level were frequently mentioned, enhancing the overall customer experience.
  • DC
    Dan Cavanaugh
    Nov 10, 2025
    5.0
    Reasonable rates, and terrific customer service.
  • TR
    T RUNO
    Nov 4, 2025
    5.0
    I recently rented a storage unit and I chose to check out this location base off all the good reviews I read online. I also appreciate that there is an employee on location able to answer all my questions. I had not rented a storage unit before and had a LOT of questions. Ben was incredibly helpful and professional. He took the time to walk me through the process. The unit was very clean and easy to access. Some key features I like are the easy App, having employees on site, and quality security cameras. I am very happy with my rental and the whole experience.
  • VS
    Vianet Silvano
    Oct 28, 2025
    5.0
    I rented a storage unit because as yesterday I had nowhere to go and I needed to put my stuff somewhere. This morning I was approved for an apartment just a day before my lease expired. Benjamin I believe was the name of the gentleman who was so kind and cancel my rental unit without penalties. Just wanted to let everyone know that the customer service are willing to go above and beyond. Thank you so much!
  • MD
    Mary Beth DeVaul
    Oct 24, 2025
    5.0
    Ben is the best! Explains everything in detail and is patient. Showed me the storage area options and made sure I had what I needed. Highly Recommend.
  • MB
    Mekail Brown
    Oct 23, 2025
    5.0
    I was assisted by Benjamin. He is a great guy and was very helpful in every aspect. He was very transparent and also informative about the units and took his time to make sure I got the right unit for me and my situation. He is a personable man and made me feel very comfortable from the moment I walked in.I definitely recommend this place and if you are helped by him you will enjoy the experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.